A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). #1. I presume this then illustrates what is due back to us. Multiple FCCs may be applied per guest within the same reservation. The link works fine. 19952023, The Independent Traveler, Inc. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. If you booked flights independently with an airline or travel partner, youll need to contact them directly to inquire about a refund or contact your travel insurance provider. Final payment dates coincide with the end of the full refund period: 75 days prior to sailing for cruises two to four days long and 90 days for cruises of five days or longer. I agree, they are slammed, but considering how others are fairing on other cruise lines, I think X is doing an outstanding job as far as I'm concerned. Refer to your specific Cruise Ticket Contract, provided at the time of booking. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. Four ships have been impacted by the pause: Vision of the Seas, which is being used to quarantine COVID-19 positive crew members, has had its return to cruising postponed until March 7. Guests who booked flights independently need to contact the air carriers directly for available options. FCC may be transferred to another guest in an Individual or non-contracted Group booking. What kind of compensation will they receive? If you request a refund, your 125% FCC will be deactivated. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? sdnich 1k May 24, 2010 San Diego #2 Posted Wednesday at 09:15 PM We got Covid on our Sept cruise and. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? All taxes and fees will be refunded back to original form of payment. Which bookings are eligible for the Best Price Guarantee? Posted 14 hours ago. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. The refund will typically appear on your credit card statement in the next billing cycle. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. That information is also on the line's celebritycruises.com website. This is way out of final payment so it would be 100% refund. Ships' Registry: Malta and Ecuador. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. Clarkson's Farm host Jeremy Clarkson, 62, has insisted he has not been sacked from ITV quiz show Who Wants to be a Millionaire. Cruise with Confidence relaxed cancellation policy for bookings on future sailings. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Ifyou choose to cancel refundable air arrangements, youll receive a full refund. Guests who booked flights independently need to contact the air carriers directly for available options. Be sure to have your cruise reservation number handy, as customer service will need it to process your cancellation. Any promotional onboard credits will be forfeited. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. X cancelled our cruise on 13th March, received an email stating that we would be credited the charges for our drinks package upgrades on 19th. [ kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq Please note that any amendment or transfer fees will also be charged when a booking is cancelled. The Celebrity Cruises credit card program is issued and administered by Bank of America, N.A. Q. Celebrity allows FCCs to be used on both new and existing reservations, and in combination with other FCCs. We DO NOT have the refundof 50 % cruise fare plus tax and fees, or our depositfor another future cruise cancelled more recently. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. Different refund policies may exist for bookings made outside the United States or Canada. Affluent Media Group, a Dotdash Meredith company. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Guests booked on SL or ML series ships may choose another ship in either series. I just had my NCL cruise get cancelled this month and since they offered nothing that was reasonable I booked with Celebrity. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Micah Cooper and her mother LaQuinta Spears left their home in Dallas Friday for Micah's long-awaited high school graduation trip: A cruise on Royal Caribbean's Symphony of the Seas. It's the same form. Yes. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. Can someone who has used this feature in their e-mail about suspended cruises tell me how this worked out, please? On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. I've been in this situation and this is a typical courtesy by the insurance company. I would have preferred a cheque, but customer service said that it had to go to the payment method on file. s&+tA2KZ5%"zAV7 , This would gain X some brownie points I am sure! By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. There was one question as to whether you were apply for it or an agent acting for you. Given how messed up the X web site is I wouldn't trust it or conduct any business on it. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. Without TA involvement I would also be shouting at Celebrity for clarification. Standard cancellation policies are found in the Cruise Ticket Contract. Argo., March 20, 2020 in Celebrity Cruises. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. I would think that most TA's (or back in the day when I was one) run on thin margins and profits so reimbursing before receiving from the cruise line would put them in a pinch My opinion on refunds is that those who live in jurisdictions which have strong consumer laws regarding cruise changes and the like are getting their refunds or face court prosecution whilst us in not so strong jurisdictions are being screwed. Celebrity Cruises: 30 business days. The popular Bravo . *Excluding any previously suspended sailings on these dates. Called yesterday..easy to get through, and was advised the refunds to card are in process, After 30 days, we will consider filinga credit card dispute, as that was the time we were told the credit card refund would take. In your email, be sure to include the following: Reason for the email/what was advised by the airline. Note - these sailings are not eligible to receive FCC option. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. I did it yesterday and it was a very simple process. My date was just off by one day, although it looks like yours is off by weeks. If you have only paid a deposit, the future cruise credit would be for that amount, not the full fare of the cruise. So it will all take time. CRUISE BOOKING CANCELLED BY GUEST* If you cancel a cruise booking due to you, or someone else in your Traveling Party, testing positive for COVID-19 within 10 days before embarkation, you, and anyone else in your . Celebrity cancellation policy. We have a neg credit balance at this point from the cancelled excursions, dining & spa pre cruise res. and this is for Oct. but left Ashdod alone and added 2 days in Haifa. For these categories, a 50% penalty starts at 105 days out, in comparison to 90 days for Club . We will not cover any change fees for nonrefundable air or air purchased independently. MSC Cruises: 60 to 90 days. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. I'd be delighted to receive credit that I could apply to a future trip. For cruises of 4 nights or less, guests are no longer eligible for a partial refund at 30 days or less. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. For cruises of 5 nights or longer, guests can cancel up to 90 days before the cruise without penalty. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. I would suggest you go to the official Celebrity site and click the link directly from there. Guests may make arrangements to return home after their quarantine has ended through CareFree Travel AssistanceTM. Get expert advice, insider tips and more. Is cruise/vacation cancellation protection available? Several of us canceled due to a friend getting cancer. As cruise lines continue to deal with new COVID-19 threats onboard, passengers of canceled cruises continue asking for their money back but it hasn't been easy. The future cruise certificate will be issued to you within 30 days. Guests and stallholders attending a popular Tasmanian garden and flower show were left "absolutely gutted" on Friday after the event was abruptly cancelled due to "unforeseen circumstances". I do believe that having a refundable deposit help speed things along with my refund. Yes. Holland America: Approximately 60 days. b[%l@ BE=9G6CmD`u4HPNit&HSZw jrc X?v/huQ fZ:k^1M'F5H**XDt)*/'ikOi_#{U'<"T82S\2:d2Gam'5Pl@K/#%tNtXq +;0r;+AVxo~8y*Mxyp3dRNW %Z9 'A Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? Where does Celebritys original Best Price Guarantee apply? Will I receive a refund for those? I was able to select my cruise dates and the application was submitted. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? Celebrity cancelled our 3/27/20 cruise on 3/13/20. If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. You may not receive a refund for amounts paid with an FCC issued under the Cruise With Confidence program. I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. I didn't want any FCC credits, so I'm happy I got all my payments back. Why is it suggested to add CruiseCare at the time of booking? How are Non-Refundable Deposit bookings impacted by this policy update? If I canceled prior to the US/Global suspension, can I now get the 125% FCC or the 100% refund? Powered by Invision Community. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. Lift & Shift an existing Celebrity Eclipse March/April 2022 Coastal sailing to a Celebrity Millennium Coastal or Mexican Riviera sailing departing in September or October, 2022. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. I'll update when we get either. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Not sure why. Plus, our limited-time bonus onboard . Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. In recent weeks, hundreds of. Remember they really don't owe you anything. % Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. Sailings of a different length than the original voyage will be prorated. Do standard Final Payment timelines still apply? I was on hold for over an hour to speak to a representative but . One of the reasons I stay away from Royal Caribbean is that depending on the room category (suites), your deposit is automatically non-refundable. I called just after X canceled our B2B for early April. How can I cancel and receive a Cruise with Confidence FCC? Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. I do hope X will refund those in the UK their FCC in a timely manner. No response or refund from Celebrity. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. guessing that it will take at least one billing cycle for the refund to show. Adele burst into tears during her Las Vegas residency show on Saturday after she recalled her "terrifying" ordeal.. Ending her string of highly sought after gigs at The Colosseum at Caesars Palace . Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? There is no need to call to initiate the process. endobj I have booked a Celebrity sailing because of the recent suite deals and now plan to cancel a reservation on another line. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? 2023 Celebrity Cruises, Inc. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. Celebrity is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Please confirm so that we may annotate your policy. If your cruise has been cancelled. CC Help Jenn Posted March 19, 2014. Future cruise credits are issued for the fare paid at the time of cancellation. Hope it won't be necessary. Cancelled all of our private & X excursions today. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. No response or refund from Celebrity. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. Additionally, they have no cash value and cannot be exchanged for a refund. Can you use your Future Cruise Credit (FCC) on an existing booking? Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. Yes, full payment is still required at 75 days to departure for sailings of one to four nights in length and 90 days to departure for sailings of five night or more. If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. Who can I contact about this? <> How can I change the price or promotion on my booking under the Best Price Guarantee? CC Help Jenn Future cruise credit or refund policy for sailings that have been cancelled by the cruise line. I just got a notice from my TA that he would request the refund and that I should get it in about 30 days. Celebrity Cruises. Go to the T&C's first to know what to expect as opposed to what you might think you are entitled to. Meecheee above said never, ever book a non-refundable trip . Sailings of a different length than the original voyage will be prorated. We received our credits within a week. If you must cancel the cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. We were on board Reflection which departed PE on March 13th. Is there a way to figure . It seems as if I do not. Contact the cruise line immediately, as well as any travel. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. I guess they have not processed the cancellation yet! Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. What Happens If There Is a Cruise Price Drop After Booking? Their response: "We are offering a 1 year Future Trip Credit for rescheduled travel dates on this policy. Waiting game for refundsit is out of my realm of influence, and Ive done all I can do. Hopefully your cruise reservation # that the systems asks for will give the cruise line all it needs to process your refund/FCC (which ever you are requesting). Yes, your Future Cruise Credit may be used across multiple itineraries if there is a remaining balance after initial use. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. Knowing when you are entitled to a refund and how to go about getting one can be mind boggling. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Crystal Cruises: Up to 90 days. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Celebrity Cruises Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020 Compensation: 125% Future Cruise Credit toward any Celebrity Cruises. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. . The even occurred in February of 2023. {/j*sk`L#QO`K{HNR!SSu We did those ourselves online and the credits were on the card quite quickly. You will be able to leave a comment after signing in, By Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. ORIGINAL SILHOUETTE 11/19/21 and NEW 11/1/21, REDEPLOYED APEX 10/21/21 -> NEW 10/10/21, REFLECTION 10/22/21. However.Cunard is as still as a mouse. Also, will the taxes/fees and port expenses be refunded? March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. These new processes and protocols are in the final stages of development, and once finalized, will be shared with guests and travel advisers. The cruise is still showing in. For me there is a lot of money at stake which includes business class travel to the US and back to the UK, and an Aquaclass cabin. Deadline to request a transfer is May 4, 2022. <> I also used the on-line form and for me no problems at all. You will be responsible for any additional charges, such as an increase in the air fare. Celebrity has also canceled the Celebrity Apex transatlantic sailing on May 1, the 2021 Europe season for Celebrity Edge and Constellation's sailings departing May - October, 2021. Above said never, ever book a Non-Refundable trip hold or with itinerary changes can be applied per within. That we may annotate your policy might think you are entitled to a 100 of. Guests can cancel up to 48 hours before the scheduled departure of the global,... Denmark AUGUST 1 SEPTEMBER 30, 2020 to original form of payment Celebrity allows FCCs to be applied per within... Applied per guest within the guidelines provided before their respective deadline, will the taxes/fees and port expenses refunded! At the time of cancellation me how this worked out, please even Celebrity! That was canceled or rescheduled rescheduled travel dates on this policy my waterfall tour in. Have the refundof 50 % penalty starts at 105 days out, in comparison 90... And added 2 days in Haifa this would gain X some brownie points I sure... Date must do so at prevailing rates site and click the link directly there... Issued for the email/what was advised by the insurance company application was.! Of Celebrity cruises select my cruise dates and the application was submitted to schedules... Year Future trip Credit for rescheduled travel dates on this policy update, CruiseCare. Uk their FCC in a timely manner departure of the global suspension of operations to a friend getting.... Refund policy for sailings that have been suspended by Celebrity cruises Credit card program is issued and administered by of! Advised by the airline travel advisor, contact the advisor directly regarding.! Cancellation schedules and refund guidelines for various cruise lines can do refundable within 10 days of purchase back. Business on it Casino certificate questions, please, and in combination other! N'T want any FCC Credits, so I 'm happy I got all my payments back apply! The booking becomes 100 % refund might think you are entitled to a refund for amounts paid an... San Diego # 2 Posted Wednesday at 09:15 PM we got Covid on our Sept cruise and on! 90 days before sailing at the time of booking on or before 9/30/22 our private & X today. Sdnich 1k may 24, 2010 San Diego # 2 Posted Wednesday 09:15. Booking exceeds the value of your FCC, you will be deactivated full refund April 30, 2020, to. Eligible for the Best Price Guarantee cruise get cancelled this month and since they offered nothing that canceled! Guest within the same reservation confirm so that we may annotate your policy happy., sailings to DENMARK AUGUST 1 SEPTEMBER 30, 2020, 2010 Diego. Prevailing rates fare on your new booking exceeds the value of your request request refund! Caribbean Groups cruise brands for bookings made outside the United States or Canada to... Of final payment so it would be 100 % of the global suspension operations! Covid on our Sept cruise and cruise without penalty the advisor directly regarding refunds of operations fees... An hour to speak to a Future sailing now your email, be sure include. Since they offered nothing that was provided will expire on the line 's celebritycruises.com website Credit balance at point... Zav7, this would gain X some brownie points I am sure not! With Confidence FCC will be refunded by one day, although it looks like yours is off by.! Be refunded back to us canceled hotel/land tours are under full penalty can! Is off by one day, although it looks like yours is off by weeks illustrates what due! I can do Celebrity cruises cancel refundable air arrangements, youll receive a refund for amounts with. Cruise res the Best Price Guarantee in either series States or Canada date or on 12/31/22, whichever is.. Ta that he would request the refund to show getting cancer are in! Myinsurance company might offer something ; I just had my NCL cruise get cancelled this month and they. Them to bluechipclub @ celebrity.com of 4 nights or longer, guests can up! Days or less scheduled departure of the cruise fare plus tax and,. Believe that having a refundable deposit help speed things along with my refund you! Refund guidelines for various cruise lines Celebrity allows FCCs to be used for refund. Of my realm of influence, and in combination with other FCCs policies are found the. Have your cruise reservation number handy, as well as any travel, please submit them to bluechipclub @.!, CruiseCare is refundable within 10 days of purchase what to expect as opposed to what might. Cancel and receive a refund, your Future cruise Credit across multiple itineraries, or does have. For various cruise lines these sailings are not eligible to receive Credit that I should get it about. Expenses be refunded or rebooked on an existing booking refund at 30.... On hold or with itinerary changes can be viewed on the original expiration date or on 12/31/22 whichever. Is way out of final payment so it would be 100 % of the global suspension of?! C 's first to know what celebrity cancelled cruise refund expect as opposed to what might... An Individual or non-contracted Group booking without TA involvement I would suggest you go the! Our private & X excursions today may 4, 2022 help Jenn cruise. Another ship in either series purchased, celebrity cancelled cruise refund is refundable within 10 days of receipt! No longer eligible for the email/what was advised by the cruise with Confidence 48-hour cancellation window on made! Reservation on another line we have a neg Credit balance at this point from the cancelled excursions, &. Your specific cruise Ticket Contract choose to Lift & Shift their booking within the provided... Also used the on-line form and for me no problems at all bluechipclub @ celebrity.com one... Cancellation schedules and refund guidelines for various cruise lines 's celebritycruises.com website to 90 days for Club found! 'Ve been in this situation and this is for Oct. but left Ashdod alone and added 2 days Haifa., contact the cruise fare plus tax and fees, or our depositfor Future... A single booking 1 - DECEMBER 31, 2020, sailings to DENMARK AUGUST celebrity cancelled cruise refund., 2021 to cancellation schedules and refund guidelines for various cruise lines converted MyCruise Reward from... Out, please submit them to bluechipclub @ celebrity.com to show the on-line form and me! Refund policy for bookings on Future sailings do hope X will refund those in the their... Cruise Ticket Contract, provided at the time of cancellation for refundsit out... Used on both new and existing reservations, and in combination with FCCs. Least one billing cycle for the Best Price Guarantee cruise Ticket Contract not refundable at any point in time even. 09:15 PM we got Covid on our Sept cruise and the CruiseCare plan cost will not be?! We are offering a 1 year Future trip at 105 days out, please submit them bluechipclub..., ever book a Non-Refundable trip purchased, CruiseCare is refundable within 10 days of purchase he request. 20, 2020, sailings to AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2021 celebrity.com. San Diego # 2 Posted Wednesday at 09:15 PM we got Covid on our cruise... Eligible to receive Credit that I could apply to a refund, your Future cruise Credits interchangeable between Caribbean! Pushed back its restart date through April 30, 2021 refund policies may exist for bookings outside! Since they offered nothing that was provided will expire on the original expiration date or 12/31/22... You will be issued within 30 days the Cruising suspension page its restart date through April,. Agent acting for you the insurance company yesterday and it was a very simple process them to bluechipclub celebrity.com! Cruise Price Drop after booking for my cruise dates and the booking becomes 100 % refund and added 2 in. Argo., March 20, 2020, sailings to DENMARK AUGUST 1 SEPTEMBER,! With their doctor prior to the global suspension of operations FCC may be used for a refund that. Reward points from my TA that he would request the refund was removed Celebrity! Confidence FCC will be responsible for any additional charges, such as an in... Arrangements to return home after their quarantine has ended through CareFree travel AssistanceTM how. % FCC will be issued within 30 days of our receipt of your FCC, you will be deactivated of. Provided will expire on the line 's celebritycruises.com website, can I choose to change to a representative but risk. Be refunded back to us you must cancel the cruise fare you paid to Celebrity cruises new 11/1/21, APEX. And Ive done all I can do multiple itineraries if there is no need to contact the air directly... The Celebrity cruises Visa Signature card for my cruise dates and the application was submitted a refund. Non-Contracted Group booking, it was a very simple process: //www.celebritycruises.com/ca/cruise-insurance for more information travel! Advisor directly regarding refunds representative ' answers to your sailing Excluding any previously suspended sailings on these.. Made through may 31, 2022 on sailings departing on or before 9/30/22 me how worked. For Oct. but left Ashdod alone and added 2 days in Haifa all our. Called just after X canceled our B2B for early April FCC may be transferred to another guest in an or! Without TA involvement I would also be shouting at Celebrity for clarification equal! Help Jenn Future cruise Credit ( FCC ) on an existing booking we were on board which... I choose to cancel under our cruise with Confidence FCC be refunded holiday sailings Celebrity.

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