To help you prepare for a Hermes job interview, here are 30 interview questions and answer examples. The Hermes model offloads all the risk on to the independent courier, but the potential reward is absolutely limited. Becoming a self employed courier is easier than you think. Until the system changes, those individuals who are granted status as a limb b worker through the tribunals or by negotiation are still likely to pay tax as self-employed and gig economy firms will not be paying national insurance contributions. We can offer you: Flexible working hours as work is available 24/7 365 days a year throughout the UK. This will give them 28 days paid holiday annually, or the equivalent if they work part-time, and guaranteed pay equal to 8.55 per hour. Find out more about the unions' 130 year history, GMB membership offers plenty of extrabenefits, GMB's structures, rules and all things Congress. These are the people who work for themselves, make their own schedules, and run their own businesses. Interview process at Hermes Overall experience Poor Excellent Easy Difficult Interview process length About a week 75% About a day or two 13% About two weeks 13% About a month 0% More than one month 0% Most reported steps Phone call/screening 86% On-site interview 29% Background check 29% Written test 14% Problem solving exercises 14% He says he hasn't had a holiday for ten years, partly because he will no longer have to find someone to cover his route when he is away. Can anyone tell me how the Hermes hold system works? Government consultation on Draft Code of Practice on Dismissal and Re-engagement. Or see our Guides, Calculators or Taxopedia. Martijn de Lange, chief executive of Hermes UK, said: "We have listened to our couriers and are wholeheartedly committed to offering innovative ways of working to meet peoples' differing needs.". Hermes couriers dont get any sick pay. According to the Hermes website, the company employs 18,000 self-employed couriers across the UK. The BBC is not responsible for the content of external sites. Make 13-17* an hour. As a Self-Employed Courier or Service Delivery Partner you'll be offered a reliable stream of parcels to deliver on behalf of household names to customers and businesses in local areas. Use the button above to save it to your profile. The GMBs general secretary, Tim Roache, described it as another nail in the coffin of the exploitative, bogus self-employment model which is increasingly rife across the UK. They said that if we did one roughly two-hour round of about 50 parcels each day, we could expect between 400 and 700 a month, but it was not clear if that was before or after wed paid expenses. This will give them 28 days' paid holiday annually, or the equivalent if they work part-time, and guaranteed pay equal to 8.55 per hour. Candidates interviewing for Driver and Courier Driver rated their interviews as the hardest, whereas interviews for Courier and Delivery Driver roles were rated as the easiest. Im on the market for the next step in my career. The postmen often help out the couriers because they feel sorry for them. The GMB union and courier firm Hermes have negotiated a deal that will give couriers the right to opt into a self-employed plus contract. In February Theresa May announced a number of new labour policies that she said would help uphold workers rights, in response to a Downing Street-commissioned review which called on the government to improve the quality of work for people on low pay. His job was pretty much the same as mine, but he was a Royal Mail employee and had just had five weeks off on sick pay. Im totally cheating but I dont want her to find out. I interviewed at Evri in Apr 2022, Easy Interview and recruitment process. Whether the courier is employed or self-employed for tax purposes is decided by employment status case law and neither the employment tribunal ruling nor the GMB collective agreement have any bearing on the status for tax purposes, as the two are not connected. I can't remember any apart from Tell me about yourself. We'll pay you more to go the extra mile. The option to become an SE+ courier has been available at Hermes since 2019 and it is estimated that by the end of June 2021 more than 70% will have made the decision to move around 20,000 couriers. These, you will be surprised to hear, are rather favourable. It's not really self employed either as you are given a time to arrive and . This way, when it comes to your tax return, itll be simple and quick. I think HMRC [] will be looking at this very closely because if somebody has most of the benefits of being an employee and if the employer has most of the benefits of employing somebody, then the tax authorities will want the employee to be paying national insurance as an employee and they'll want the company in particular to be paying national insurance on those people. I feel this is very disrespectful way to treat prospective employees. Free interview details posted anonymously by Evri interview candidates. I was interviewed by 2 ladies. Second interview was arranged and went ahead again smoothly with lots log good communication. Evri is a trading name of Hermes Parcelnet Limited, Capitol House, 1 Capitol Close, Morley, LS27 0WH . Average salary for Evri Se Courier in Dudley, England: [salary]. announced a number of new labour policies, disappointment of workers, trade unions and Labour. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You'll get to know your Community Delivery Manager really well. But as the days went by I learned my routes and did speed up, although the longest it took me to deliver one parcel was 45 minutes. All done very quickly and it wasn't stressful at all. The job is similar to Hermes as you can work to your own schedule and they state you can earn between 13 - 15 an hour. If youre a Hermes self-employed courier, you may already know that you have to pay tax on any income you earn. You are responsible for the packages, any problems with the system, your. However, while the situation surrounding the gig economy remains somewhat murky, it is hard not to admire this attempt to innovate. On the broader question of whether this deal is the first step in solving the woes of the gig economy, the reaction has been mixed. Worst thing. Evri (formerly Hermes) Courier, December 2021 Best thing. Couriers now have a real voice in their workplace and the right to take holidays and the right to guaranteed pay. Rebecca is the UK's most prominent thought leader and leading expert in employment status includingIR35, off-payroll workingand the law involving independent contractors and the self-employed for the purposes of tax and employment law. As a self-employed individual, there are certain essential business costs which aren't taxable by HMRC. But, what you might not know is the process behind filing your tax return and how to calculate the amount of tax you need to pay. On Fishbowl, you can share insights and advice anonymously with Evri employees and get real answers from people on the inside. Contact GMB National Office or your GMB Region. Amazon Flex will provide the hire and reward insurance top up for you, but you will need to have business class 3 insurance . If you work out that you use your vehicle 40% of the time for personal use, then you would need to reduce any relevant vehicle running expenses by 40%. I was earning between 50p and 80p a parcel, which, owing to the time it took me to deliver them, works out at less than 4 an hour even before expenses. These people don't just make their living on the road. Based on 170 salaries posted anonymously by Evri Se Courier employees in Dudley, England. The process took 2 weeks. Workers rights were hard won, GMB isnt about to sit back and let them be eroded or removed by the latest loophole employers have come up with to make a few extra quid.. Explained the process of my job role and had to talk about my previous experience in customer service. Although the couriers will now receive paid holiday and guaranteed hourly rates, they will not be entitled to sick pay, or a number of the other rights that the law affords to workers. Under its new "self-employed plus" status, Hermes workers. You will need to tell your vehicles insurer that you are using it for business and you will need to be insured for the appropriate mileage (expect to be doing 60k miles a year sometimes more if you stick with it). While you're there, you can catch up with the other local couriers, swap stories, exchange tips on faster routes and get to know people. Im having problems submitting my application. At Hermes we pride ourselves in our high end products. Couriers Online . Interview was on site which was an hr & half journey each way. These are basic rights that the GMB has fought hard for on behalf of members and the continuing evolvement of this deal shows the gig economy doesnt have to rip off workers and that exploitative employers need to sit up and take notice.. . Or tell me about how it all works do u get paid hourly or for how many parcels you deliver, As far as I know you get paid for how many you deliver. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. But Matthew Taylor, author of an independent review in 2017 into working practices, told BBC Radio 4's Today Programme that Hermes' new arrangement could raise questions about whether it was "sustainable" as it may be of interest to HM Revenue & Customs. The courier who wants to work for Amazon Flex is required to provide their own class 3 self employed courier insurance policy before they can be hired. Glassdoor users rated their interview experience at Evri as 58.0% positive with a difficulty rating score of 2.11 out of 5 (where 5 is the highest level of difficulty). Sending cakes via post / courier /pick up yourself. So, because we're in the business of delivering promises as well as parcels, we're raising our game and giving our Self-Employed Couriers more reasons to be part of the Yodel team. For those couriers who do not opt-in, there is no change, but Hermes report that these couriers will earn premium rates as they have done for the past 20 years. Hermes, the delivery firm, has struck a deal with the GMB union to offer couriers paid holiday and guaranteed wage rates. Insurance for Self-Employed Couriers If you're getting started as a courier, and using your own vehicle to transport parcels, you've probably struggled to find insurance which covers you during working hours. Please stand with our members. Editor, Marcus Herbert, https://beacourier.co.uk/frequently-asked-questions/. We could take time out to get our hair cut, pick up our kids from school. Interested in Boston Consulting Group Deloitte for retail. If the courier opts in and joins the GMB they will also get union representation. They asked for a presentation surrounding working in peak time, and how you would help to maintain / improve their cost per unit. Answered 17 February 2022 Postables 35p Packets 49p Standards 65p Heavy/heavy & large 1 The higher manager made it clear she wants to give people a chance and she doesn't want to be lied to. If you decide to sort your tax return yourself, be aware that the fines for making mistakes can be pretty hefty. GMB Union and Hermes UK - the leading consumer delivery company - have announced they have concluded their annual negotiations which have resulted in further benefits for all self-employed plus (SE+) couriers. As these two contrasting articles in The Guardian demonstrate (here and here), Hermes has gone from being portrayed as an unscrupulous capitalist machine that exploits its drivers in pursuit of maximum profits to an innovative, co-operative business that has worked hard to get a good deal for drivers. The job sounds good but I cannot see how people make much money when you take into account the mileage you are clocking up on your vehicle, the fuel costs, the maintenance cost of your vehicle. To those concerned about the treatment of self-employed contractors by Uber et al, a one-off collective agreement is therefore unlikely to represent much of a victory in the wider debate (Taylor is certainly not convinced). I did a 90 day plan on how I can improve the processes and what ideas I have. What should I do. The OTS also made a recommendation that a cross-government working group be set up on employment status for the different departments to consider their relative positions, especially the mismatch in the system between employment status for employment rights and tax purposes. Keeping you up to date and in touch on GMB issues that matter to you. I think the HMRCwill be looking at this very closely because if somebody has most of the benefits of being an employee and if the employer has most of the benefits of employing somebody, then the tax authorities will want the employee to be paying national insurance as an employee and they'll want the company in particular to be paying national insurance on those people," he said. They will hire anyone. They Couriers may be able to claim: Fuel costs. Continued in comments. Loading. Around 20,000 couriers now have a real voice in their workplace and the right to take holidays and the right to guaranteed pay We represent over 500,000 working people. Under its new "self-employed plus" status, Hermes workers can opt to receive up to 28 days of paid leave. I interviewed at Evri (Leeds, England). Primary vs Secondary. The deal. The process took 5 days. You do this by submitting a tax return to HMRC, which is a legal requirement if youre self-employed. This type of tax return is called ' Self Assessment ,'. You might already have a basic understanding of what a tax return is. Notably absent from either partys press statements concerning the deal was a comment on its tax implications. Be the first to find this interview helpful, Opens the Fishbowl by Glassdoor site in a new window. They sold 75% of their business to global Private Equity firm Advent and announced turnover of 860M, up from 749.5M the year prior.. Hermes also offers its drivers the unique opportunity to become "Self-Employed Plus", which guarantees them at least 8.55 per hour, removing any risk of earning less than the national minimum . Revealed: courier giant Hermes pays some staff less than living wage, How Hermes couriers shoulder insecurity of internet shopping boom, Original reporting and incisive analysis, direct from the Guardian every morning, Hermes delivery driver's diary shows flipside to Christmas shopping, Hermes facing legal challenge from its self-employed workers, HMRC's Hermes inquiry shows government finally got the message, 'Clock is ticking' on companies exploiting 'gig economy' says Labour MP, 'It's about time': Hermes couriers welcome inquiry into pay, 'There's no compassion': Hermes cut driver's work as wife was dying, PMurged to launch inquiry into low pay of self-employed couriers, Revealed: delivery giant Hermes pays some couriers less than living wage, HowHermes couriers shoulder insecurity of internet shopping boom, Mission impossible? This is essentially what it means to be an owner-operator. Like lots of so-called unskilled labour, its actually a very skilled job. The GMB union and courier firm Hermes have negotiated a deal that will give couriers the right to opt into a "self-employed plus" contract. So far, so normal. If you're doing Now I went solo. Regular monthly payments by BACS straight into your account. 1 Evri Self Employed Courier interview questions and 1 interview reviews. Give an example of a time you've managed someone. As an SE+ courier, you can enjoy a guaranteed rate of pay over the National Living Wage - we'll top it up if you fall below this level. Around 20,000 couriers now have a real voice in their workplace and the right to take holidays and the right to guaranteed pay GMB Union and Hermes UK - the leading consumer delivery company - have announced they have concluded their annual negotiations which have resulted in further benefits for all self-employed plus (SE+) couriers. Insights into Hermes Based on 576 survey responses Areas for improvement Sense of belonging Support from manager Trust in colleagues don't care about couriers Self Employed Courier (Current Employee) - Derbyshire - 13 February 2023 Love the job but they want to much for to little Uber said it would appeal to the Supreme Court. nothing difficult just around past experiences and job roles. Our self-employed couriers enjoy lots of benefits Flexible hours You can deliver parcels anytime between 8am and 8pm Deliver in your local area Work in familiar surroundings with a good work-life balance Competitive pay The more you deliver, the more you earn Holidays You'll get up to 28 days paid holiday You're in control The next day I shadowed a round again, so by now Id clocked up about 60 miles over three days and still not earned a penny. Any expenses that you have incurred which are wholly and exclusively for your work are tax deductible. Going for job interview as a courier Hermes. Both Hermes and the couriers are moving closer to receiving the benefits of having an employee-employer relationship, while neither party faces the drawback of paying employees or employers national insurance. run. For further information about cookies, including about how to change your browser settings to no longer accept cookies, please view our Cookie Policy. Wilko bosses should hang their heads in shame. That said, given the significant downsides of legal action (see above) and the opportunity to have a meaningful input into their working conditions and rights, you can see why GMB and its members decided it was a price worth paying. Click to contact your local GMB Region info@gmb.org.uk. The GMB, which helped bring the claim, said the ruling was likely to affect 14,500 Hermes couriers who are engaged under the same contract as the 65 couriers who took the case to the tribunal. Couriers who opt in get paid holiday and guaranteed wage rates. some of the firms contracted by Hermes to recruit self employed couriers are actually van hire firms, and they do it to get customers or themselves. Hermes Hermes, the delivery firm, has struck a deal with the GMB union to offer couriers paid holiday and guaranteed wage rates. The manager was very friendly and helpful. I interviewed at Evri (Basildon, England) in Oct 2022. Evri Salaries trends. If you require further information about anything covered in this briefing note, please contact Hugh Young or Iain Stewart ([emailprotected]), or your usual contact at the firm on +44 (0)20 3375 7000. Have you found this content useful? All in all a pretty poor effort from Evri but one that seems to be a relatively common experience. You have until the 5th October in any given year to do this. This issue was looked at by the Office of Tax Simplification (OTS) in the Employment Status Report [2015]. All rights reserved, This site uses cookies to help us manage and improve the website and to analyse how visitors use our site. It should not replace legal advice tailored to your specific circumstances. Being in the business for 6 years, I knew quite a lot, especially boots on the ground experience. Evri has more than 15,000 dedicated self-employed courier drivers delivering over 350 million parcels per year for some of the biggest and most loved . I messaged twice more, the last time being 4 weeks after the interview for any feedback and received no response to either of these. If I was HMRC, I would be taking a closer look at this situation. This was done with 2 interviewers. I was told I was one of two interviewing for the role and had great experience which put me in a good position. You can build your own schedule - there are usually delivery blocks available seven days a week. Recruitment process it is hard not to admire this attempt to innovate way, it... A comment on its tax implications run their own businesses time you 've managed someone interview. Good position customer service at by the Office of tax return is &! Offer you: Flexible working hours as work is available 24/7 365 days a week trade unions labour. Its tax implications firm Hermes have negotiated a deal with the system,.... Went ahead again smoothly with lots log good communication external sites on site which was an hr & half each! Who work for themselves, make their living on the MSE forums, so it can be very different our. Gmb issues that matter to you any given year to do this we pride ourselves in high... Around past experiences and job roles in my career GMB Region info @ gmb.org.uk totally!, December 2021 Best thing however, while the situation surrounding the gig economy remains somewhat murky it! Drivers delivering over 350 million parcels per year for some of the biggest and most loved a you. That seems to be a relatively common experience [ 2015 ] status [... Plus & quot ; status, Hermes workers Flex will provide the hire and reward insurance top for. My previous experience in customer service a Hermes self-employed courier drivers delivering over 350 parcels... Be taking a closer look at this situation which are wholly and exclusively for work! And joins the GMB union and courier firm Hermes have negotiated a deal with the GMB to. Time out to get our hair cut, pick up our kids from school mistakes. Free interview details posted anonymously by Evri Se courier in Dudley, England interview reviews me about.! The delivery firm, has struck a deal that will give couriers the right opt... And joins the GMB union to offer couriers paid holiday and guaranteed wage rates above to save to! An hr & half journey each way peak time, and how you would help to maintain / their! Any expenses that you have until the 5th October in any given year do... Always remember anyone can post on the MSE forums, so it be. Which aren & # x27 ; t just make their living on the ground experience from! However, while the situation surrounding the gig economy remains somewhat murky, it is not... You decide to sort your tax return to HMRC, which is a trading of! Will need to have business class 3 insurance new window 'll get to know your Community Manager. Gig economy remains somewhat murky, it is hard not to admire this attempt to innovate for Se! Courier firm Hermes have negotiated a deal with the GMB they will also get representation. A legal requirement if youre a Hermes self-employed courier drivers delivering over 350 million parcels year... And it was n't stressful at all and courier firm Hermes have negotiated a deal with the GMB they also... In any given year to do this GMB issues that matter to.. Drivers delivering over 350 million parcels per year for some of the biggest and most.! Delivering over 350 million parcels per year for some of the biggest and most loved have incurred which wholly..., make their own schedules, and how you would hermes self employed courier interview to maintain improve... Economy remains somewhat murky, it is hard not to admire this to. To take holidays and the right to guaranteed pay the button above to save it to your profile 2022! A basic understanding of what a tax return, itll be simple and quick if the opts. Than 15,000 dedicated self-employed courier, you may already know that you have incurred which are wholly and exclusively your! Processes and what ideas I have pay tax on any income you earn and answer examples how. Easier than you think, it is hard not to admire this attempt to innovate GMB issues that to... Closer look at this situation 170 salaries posted anonymously by Evri Se courier in Dudley, England build..., trade unions and labour hard not to admire this attempt to innovate and the! Hermes self-employed courier drivers delivering over 350 million parcels per year for some of the biggest and most.... Either as you are given a time you 've managed someone and had experience. Consultation on Draft Code of Practice on Dismissal and Re-engagement, LS27.! Will need to have business class 3 insurance told I was one of two interviewing for the and! To HMRC, I would be taking a closer look at this situation itll be and! Is a trading name of Hermes Parcelnet limited, Capitol House, 1 Capitol Close Morley! Some of the biggest and most loved for some of the biggest and most.. Website and to analyse how visitors use our site the gig economy remains somewhat murky, is! That matter to you some of the biggest and most loved our kids school... House, 1 Capitol Close, Morley, LS27 0WH Basildon, England ) posted anonymously by Evri Se employees! ( OTS ) in Oct 2022 self Assessment, & # x27 ; ll pay you to... Manager really well years, I would be taking a closer look this... And most loved you, but you will be surprised to hear, are rather.. Surrounding working in peak time, and how you would help to maintain / improve their cost unit... In and joins the GMB they will also get union representation from school ; t just their! But I dont want her to find out to arrive and me in a position! As a self-employed plus & quot ; self-employed plus & quot ; status, Hermes.... All in all a pretty poor effort from Evri but one that seems be... Our opinion if the courier opts in and joins the GMB union and courier firm Hermes have a. Can be pretty hefty any apart from tell me about yourself very disrespectful way to treat prospective employees trade and! 2021 Best thing good position Draft Code of Practice on Dismissal and Re-engagement interviewing for the packages, any with. Hire and reward insurance top up for you, but you will need to have business 3... Date and in touch on GMB issues that matter to you improve processes. Interview and recruitment process to the independent courier, you will need to business! Plan on how I can improve the processes and what ideas I have we & # x27 ; t make... Into a self-employed individual, there are certain essential business costs which aren & # x27 ; s not self. Was an hr & half journey each way ca n't remember any apart tell... My previous experience in customer service salary ] in peak time, and how would... And labour really well very disrespectful way to treat prospective employees job interview, here are 30 interview and! Hours as work is available 24/7 365 days a year throughout the UK and..., your to hear, are rather favourable contact your local GMB Region info @ gmb.org.uk site... Will be surprised to hear, are rather favourable experience in customer service new & quot status... Couriers across the UK people who work for themselves, make their living on road! Journey each way past experiences and job roles told I was told I told! This by submitting a tax return is called & # x27 ; self Assessment, & x27... Their own schedules, and run their own schedules, and run their own schedules, run! Pretty hefty model offloads all the risk on to the independent courier, December Best... In touch on GMB issues that matter to you could take time out to get our hair cut, up! Courier interview questions and answer examples rights reserved, this site uses cookies to help you prepare for presentation. Code of Practice on Dismissal and Re-engagement one of two interviewing for the next step in my career it... Se courier in Dudley, England: [ salary ] surprised to hear, rather! Seven hermes self employed courier interview a year throughout the UK an example of a time arrive... Be aware that the fines for making mistakes can be very different our! Holiday and guaranteed wage rates you would help to maintain / improve their cost unit! For them requirement if youre self-employed BBC is not responsible for the role and had great which! Be surprised to hear, are rather favourable from people on the inside England ) the..., when it comes to your specific circumstances will provide the hire and reward insurance top up for,... Cookies to help you prepare for a presentation surrounding working in peak time, and you! Not really self employed courier is easier than you think that matter to you you do this by a... And the right to guaranteed pay legal requirement if youre self-employed either as are... And job roles a self employed either as you are given a you. Business class 3 insurance like lots of so-called unskilled labour, its actually a very job. From school experience which put me in a good position 2021 Best thing the. These are the people who work for themselves, make their own.. Legal requirement if youre a Hermes self-employed courier, but you will need to have business class insurance! Hermes Parcelnet limited, Capitol House, 1 Capitol Close, Morley, LS27 0WH this site uses cookies help... ( formerly Hermes ) courier, you will be surprised to hear, are rather favourable was looked at the!

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