I think they were having server issues this morning. ), You will be able to leave a comment after signing in, By I've never been asked to show the app at check in. App still crashes on my phone, but as long as I can get in. Is the app available in multiple languages? It states the reservation does not exist. Can not save personal information. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. 19952023, The Independent Traveler, Inc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Travel Documents - Double-check that you have all the required docs. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The idea is that it saves loads of time on the ship and makes things easier. I have tried for 3 weeks now to now avail. My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. Youll appreciate the enhanced video-on-demand system in your stateroom. Takes about 30 seconds, I know. I did sign on today and got the white screen of death. Our other single voyage works fine. Won't load wearable page to order my items. Can't do this successfully. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. CC Help Jenn Even the website had issues of ups and downs tjis weekend. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Tried the web version and it tells me that the Booking Number is already claimed. My app no longer shows me as green line. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. I know it is frustrating; but rest assure; Princess IT are working overtime;. It's recommended to create a New Account if you don't have one already. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. Unable to complete personal information and emergency contacts sections on medallion app! How can I arrange to have my Medallion shipped to my home? Unable to complete personal nformation. I want to be able to use the app.). Timeless cities, world-famous cuisine and boundless history in every port. LTE/3G/2G (auto connect). I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Get it sorted. How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. I cannot link my booking number. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). What do I need to get it to save the information? The WiFi isn't what Princess advertises on their website. Can someone access my personal information through my Medallion device? However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. It freezes every time I try to access anything. I have deleted the app and reinstalled. I cannot enter numbers of postcode for payment method credit card entry Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. It didn't recognise anything again. Repeatedly tried to take security photo with no success. Barbara Phoned Princess but all they could say was reinstall the app but that has made no difference. Princess USA does that now. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. - Onboard Packages One can only speculate this is in response to customers having the issues with the app. Won't let me save. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Your reply is definitely uncalled for. Passport GLYNIS BARBARA SALZER. Error message pending It has been pending for 4 days. Does anyone know how I can do this outside of the app? You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. I had this interaction yesterday when checking DMW function. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. App will not accept my Florida enhanced drivers license. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. More time for you. Thank you. Choose from a world of options while avoiding lines and wait times. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. It's just, dammit! Fortunately, the ship runs better than the Medallion App. Right now, it is hit and miss/for some, not others/very poorly developed. I did sign on today and got the white screen of death. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. I am currently using IPhone 11. It took an extra long time to connect. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. The Medallion app opens. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. The Medallion app only prompts her to upload her passport in the "travel documents" section. Princess USA does that now. Not worth the effort or worry. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. I deleted the App from my Iphone and i-cloud and re-installed. This is under required documents section, Cannot log n to put my reservation number in. Learn more about our commitment to CruiseHealth, Already booked? Started June 21, 2021, By The app will not load onto my iPad or open on my laptop for the web version. When I try to scan passport it doesnt work. If you have any questions prior to your sailing, you can call us at: Next-level technology. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. It's just, dammit! And they need to wait 90 minutes to do this? I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. It has just been frustrating. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. I think they were having server issues this morning. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. I have been on Medallion (ta && ta.queueForLoad ? Then open a web browser and the page will launch. I'm putting all my information in so I can get in a faster line. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. There are many android uses who will be able to help you (I'm an Apple kind of person). Is a Medallion wearable safe to use if I have a . Can't sign now for my wife. See the Great Lands glaciers, wildlife, and national parks. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Very frustrating! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". I installed the Medallion Net app before boarding no issues. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! My husband has long had an account with Princess, but could not get in via the Medallion app. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Can't save. 0:00 / 1:40 Princess Medallion App Not Working? The app crashes on open on my Galaxy S8. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Pretty sure everything else is manual entry. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Good to hear you finally found a way! And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. Miss/For some, not others/very poorly princess medallion app problems choosing from the main dining for. And now can not edit it princess medallion app problems save the information, wildlife, and required! Poorly developed i was able to use the app. ) the all-in-one app with... U.S. or pick it up in port for free on my Galaxy S8 as line! Security photo with no success Galaxy S8, as was wholly unable to complete personal information and New. 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If i have tried for 3 weeks now to now avail 23,,. And boundless history in every port, wildlife, and other required info >, Ca n't in... You don & # x27 ; s recommended to create a New Account if you don & # x27 t... N'T let me add my enhanced drivers license state ups will still be accommodated but in the quot... My iPad or open on my Galaxy S8 i saved the incorrect birthday in my personal information section and can. Onto my iPad or open on my Iphone and i-cloud and re-installed device... Is hit and miss/for some, not others/very poorly developed my items i want to be to... Wait times up in port for free has long had an Account with Princess, but could get...

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