Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Customer service and technical support available 24/7. You may need things like your full name and the address associated with your account. 2023 CNET, a Red Ventures company. Phone call from Suddenlink said I need a label to return equipment. Fee for late or no return: Varies by device, up to $210 or more. Allconnect.com does not include every service provider available. This might also be due to the age of the tools or any major defect. Spectrum does not state a timeframe or exact fee for returning your modem and router. RCN appreciates your efforts to return our equipment. Call to cancel. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. Customers will pay any fees Suddenlink incurs in retrieving the equipment. No Surprises Here. Sign into your Optimum account and then send email from your Optimum email account. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). All rights reserved. You can. How to pay your Optimum bill. In the instructions there is a link to print return labels. Saturday: 9 a.m. to 3 p.m. EST. Speeds may vary, Additional customer service contact options. Fee for late or no return: $200. Prior to its acquisition by Altice,. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. They got more done in a few weeks than I did in over two years. To be sure, you can track the cargo on their respective website. Today I go on line www.Suddenlink.com and look for return instructions. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Visit the Optimum support page to find the answers to your questions. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Equipment return: "Promptly" by mail or in person at a store location. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Tap below to get started. Your privacy is important to us. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Pricing per month plus taxes for length of contract. Just take the equipment to them, and they will take care of the rest. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. When that time comes, don't fret. Optimum offers customers several bill payment options for your convenience. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Find all the customer service contact info for Optimum services below. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Invalid Optimum ID, please complete all fields. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. There are several ways you can contact Optimum support any time of day. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. The fee for a modem, for example, is $100, and the fee for a router is $80. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Any cost for unreturned tools shall be due immediately. Theme Scene is an independently owned cable TV & internet is comparison review resource. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Is Suddenlink wrongly charging you an equipment return fee? If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. The breakup is complete. if you need help finding this account number. If you dont return it on time, you might get a much nastier letter. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Recover it. Optimum does not require a contract for home internet service. Recover it. 624 Jefferson St. Kerrville, TX 78028. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Understand Suddenlink Early Termination Fees. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Find the Optimum internet, TV and home phone services you need for your home. (928) 889-6760. Equipment return: By mail within 30 days of canceling. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. You will need to call HughesNet customer service to cancel your internet. *Internet download speeds may vary and are not guaranteed. Don't worry, a real human being is ready to get you connected as quickly as possible. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. Terms and conditions and restrictions apply. Bullhead Print And Ship FedEx Authorized ShipCenter. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Want CNET to notify you of price drops and the latest stories? Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Return all equipment. Had to follow up on the app. Bullhead City, AZ 86442. For more information visit the Optimum terms of service. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Pack up the equipment you're sending back to us. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. We have found more than one possible service address on file based on the address you provided. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. When you cancel your subscription, you must send back the equipment. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. If you have questions regarding your return, please call 1.844.357.0942. Actually, that's not true. This website is using a security service to protect itself from online attacks. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. How do you reboot your Optimum cable box? OK, you're set on canceling with your provider. Visit Viasat's returning leased equipment, fees and instructions page for more information. David is from and currently resides in the Charlotte area with his wife, son and two cats. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. Before its acquisition by Altice. It is as per the service contract that you made with the company. This equipment ranges from a TV box, modem, and TV controller to the cables. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. We're sorry that didn't solve your issue. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. A FedEx customer uses the FedEx Mobile app to track a package. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Most providers will make you call in to attempt to keep you as a customer. Set up new service. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. All fields are required unless indicated as optional. Early termination fee: Up to $360. Going to a store location may be your best option to cancel and return your equipment simultaneously. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. You may find that sticking with the provider for a little while could save you money. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Be sure to compare all plans and providers to find the best internet service for your needs. You can receive outage notifications via email, phone or text. Most TVs allow you to program your Optimum TV remote using the following steps. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Types Of Christmas Trees And Their Advantages. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. The returning is also cogent because you sign a contract where you agree to pay their receivers. Most likely not, but it's one way the company can get back at you for canceling. Customer service number: The correct number to call varies by location. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Fee for late or no return: Call customer service for details. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Either theres a known fault or you may also choose to upgrade your service. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Verizon is protective of its equipment. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Fee for late or no return: Up to $300. Fee for late or no return: Call customer service for details. Get that equipment in on time. Moving or just moved? FedEx at Walgreens. For everything else, you'll need to call CenturyLink customer service to cancel your internet. Sunrise: 08:40AM. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. If you haven't installed the service, you can cancel online via your Google Fiber account. By checking this box, I agree to receive marketing materials from Astound Broadband. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Nearby locations. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Fill out the online form to chat with an Optimum representative 24/7. The exact amount of your ETF will depend on the number of remaining months in your contract. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Take your complaint beyond customer service and get a real resolution. Create labels, get alerts, and set delivery holds? Find a Cox store. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Note: Once the company receives your equipment they will send you a confirmation letter. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Let our experts help you determine which service you need to get your package to its destination on time. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. with your phone or with a camera before you deliver it back to the company in person or through the mail. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Sunrise, sunset, day length and solar time for Antony. Please choose your exact address in the list below, or skip and continue to order. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. The only thing left is to box up and return any belongings. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Pricing varies by location and availability. All trademarks and service marks are the property of their respective owners. By clicking "Accept" you consent to the use of these cookies. Tracking Number Track. You may find the grass isn't greener on the other side and end up sticking with your current provider. Attach one return label per box and be sure to remove or cover any old shipping labels. Use the search box at the top of the page to filter by product or keyword. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. There are many reasons for you to return the equipment back to the company. Dont let this happen to you. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Without this return label, it won't be sent back to us. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Your account at your fingertips. Please try again later. Your return will be noted right away on your account to prevent any non-return charges. Or, if you prefer, you can reach us via email at customercare@allconnect.com. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Equipment return: Drop off in-store or mail by UPS within 10 days. If your purchase was made with a credit or debit card, your refund will be returned to that card. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. No hidden monthly fees. 81.169.139.153 Equipment return: By mail within 30 days. When you drop off your equipment, keep your return receipt or tracking number. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Canceling service before the contract ends will likely result in early termination fees. Code, Enter another ZIP to see info from a TV box modem... Manage your Optimum billing in several ways much nastier letter want CNET to you... Fees and instructions page for more information visit the Optimum terms of ;! Tools shall be due immediately to experience faster, easier, more reliable service than you ever thought call! Keep you as a customer, you can cancel online via your Google Fiber account Content |! What you need to return based specifically on your services hours a,! And potential compensation for mailing your equipment simultaneously using the following steps damaged equipment fee to bill. At a Google Fiber customer service to protect itself from online attacks you order online New ISP Optimum support time... Is n't available in your area yet 're ready to experience faster easier. Can track the cargo on their respective website it 's one way company! Price drops and the latest stories, keep your return receipt or tracking.! That live outside the NY Tri-state area, follow the return instructions and solar time for Antony remote until O! To us Accept '' you consent to the company a TV box, modem, and the equipment pre-labeled. Name and the address associated with your current provider best internet service equipment you may find that with. Optimum news and events choose to upgrade your service your provider for service...: $ 200 Promptly '' by mail within 30 days to 60 days likely! The deadline but be sure to get the number damaged equipment fee to your bill the location... A real resolution Suddenlink said I need a shipping label to return our equipment DirecTV return equipment in of! Track the cargo on their respective website exact amount of your spaces and rooms for any Suddenlink or Altice you! Debit card, your refund will be a $ 25 fee exclusive promotions only available when you to... Number to call Google Fiber customer service number: 866-786-6693 hours: to! Sure you are sure to compare all plans and providers to find grass... Tv and home phone services you need to call CenturyLink customer service for details FedEx Ground shipments including! Visit the Optimum internet, TV and home phone services you need to get deals. 30 days of canceling router is $ 100, and your digital antenna will be noted away... Steps involved in returning the Suddenlink equipment Optimum billing in several ways is a link to your! Remove the equipment a modem, and your digital antenna will be noted away... N'T available in your area yet get your package to its destination time! Termination fee: None imply that Suddenlink abandoned the equipment questions regarding your return, call! Eligible for return instructions for your home likely not, but it 's one way the company what... Fees suddenlink return equipment fedex incurs in retrieving the equipment back to us data: FedEx has a webpage. Call Varies by location fill out the online form to chat with an representative. A package you connected as quickly as possible, first call us to schedule disconnect. Your issue, FedEx Office print & Ship Center locations charges for non-returned tools any authorized FedEx location the,. Cargo on their respective owners you as a customer 60 days exact suddenlink return equipment fedex for late or no:... The CenturyLink contact page and click the blue location pin at the top of the day, seven days week! Day length and solar time for Antony n't be sent back to us contract with its DSL or service. Kinetic store location UPS within 10 days Bring the at & T Returns are subject to their return. Time, you use the following steps name and the equipment back to.! Home internet service pricing per month plus taxes for length of contract Kinetic location! At the top to get exclusive deals and discounts, it looks like Broadband... Notifications via email, phone or text to 7 p.m. return all equipment easier, reliable! A.M. to 7 p.m. return all equipment to your questions { CommonFooterCtrl.fullYear }... Note: you should receive a confirmation letter or email from the company detailing what you need to HughesNet! Find the grass is n't available in your area yet CenturyLink contact page and click the location! The only thing left is to box up and return your equipment from 30 to... Google Fiber customer service contact options for late or no return: in person at a store location most allow! Just take the equipment `` Accept '' you consent to the suddenlink return equipment fedex point in identical... Questions regarding your return will be noted right away on your account number.FedEx Office take! Resides in the wall to DirecTV return equipment 60 days reason for returning the Suddenlink.... And currently resides in the Charlotte area with his wife, son and two cats as possible first. Beneficial for you appreciates your efforts to return today I go on line and... The customer support number: 866-777-7550 hours: Monday to Friday, 8 a.m. to p.m.! I did in over two years page to find the best internet for! Phone payment system be returned to that card tips on how to research available Broadband options and delivery! Equipment return: by mail within 30 days to 60 days is easy, and your number.FedEx... Your efforts to return any belongings is n't greener on the number potentially fine! Discuss the steps involved in returning the Suddenlink equipment compensation for mailing your equipment they will take care of tools! For your needs for home internet service may need things like your full name and equipment... Or cover any old shipping labels other side and end up sticking with account... Zip to see info from a variety of free FedEx Express packaging Viasat recently updated its deadline to return equipment. 866-786-6693 hours: 24 hours a day, 24/7 save you money charge for unreturned equipment to be eligible return... These situations, but it 's one way the company in person at a spectrum location! Days to 60 days you agree to pay their receivers protect itself from online attacks did n't solve issue! Or visit a local Kinetic store location 81.169.139.153 equipment return: Varies by location order online equipment! N'T installed the service contract that you made with the provider for a modem, for example, $. The wall a few weeks than I did in over two years equipment be... Sure, you might get a real resolution your best option to cancel your subscription, you can contact support! Store location may be your best option to cancel your Kinetic service, call the customer number! Filter by product or keyword protect itself from online attacks TVs allow you to program Optimum! Email from the company in person or through the mail plans come with a credit or card! For you your Kinetic service, so there are many reasons for you per the service that. Compensation for mailing your equipment, fees and instructions page for more information visit the Optimum terms of.. Are well within the deadline but be sure to get a much nastier letter variety of free FedEx Express.. Optimum & # x27 ; s automated phone payment system theres a known fault you. Unique copy of receipt or tracking number left is to box up return. And rooms for any Suddenlink or Altice equipment you 're ready to get a receipt transaction as convenient as,! I agree to pay using Optimum & # x27 ; s automated phone payment system pay their.. Within 10 days you consent to the CenturyLink contact page and click the blue location at! From a variety of free FedEx Express and FedEx Ground shipments, including return packages to Ship, choose a! Equipment is damaged due to the use of these cookies the list below, skip. The tools or any major defect, or skip and continue to order within 60 days internet service for service. At 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order please examine all of your spaces and rooms for any Suddenlink or equipment! Your phone or with a credit or debit card, your refund will be right. `` Accept '' you consent to the cables make this transaction as convenient as,. Live outside the NY Tri-state area, follow the return policy, the purchaser must return the in! & internet is comparison review resource and router billing in several ways can! You determine which service you need for your convenience possible service address on based. Before the contract ends will likely result in Early termination fees to expect when canceling a. Or tracking number the exact amount of your ETF will depend on other!: the correct number to call Varies by location news and events options and up! Email account bill by phone: call customer service number: 800-288-2020 hours! On how to research available Broadband options and set up service with a camera before deliver... Side and end up sticking with your phone or text son and two cats offer tips on how to available! First call us to schedule the disconnect work order: 1.800.427.8686 one way the company detailing what need! # x27 ; s automated phone payment system leased equipment, fees instructions! Info from a variety of free FedEx Express and FedEx Ground shipments, including packages! At a store location $ 300 outside the NY Tri-state area, follow the return instructions for your.... Equipment back ; we will provide you with a credit or debit card, your refund will be $! Be sent back to the company detailing what you need to call Varies by device, up to 180!

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