Only have 10 minutes to answer when a Cast Member becomes available. To ride a alone, a child will need to be age 7 and meet the height requirements. This is your starting place for a less-stress, more-fun vacation. This return time is equivalent to the current standby wait time, plus or minus 10 minutes. Guests must transfer from their motorized scooter/ECV to an available wheelchair. It will be mine and my sons first time to Disneyworld and our first time together as a married couple. To register for a DAS Pass, you will need to speak with a Cast Member directly (either in person or online) about why the condition makes waiting in line difficult. Shorter wait times (typically less than 10 minutes if you visit a blue umbrella kiosk). During the call, the Cast Member will connect the DAS Pass to your entire party's account, allowing you to all have the same DAS pass selections. According to the U.S.A law, they aren't allowed to ask for proof of disability or even require that you disclose your specific disability. You guys have, hands down, the best crowd calendar!" Who Qualifies for a DAS? With so much of the trip is non-refundable, I reached out to the Walt Disney Company via email (you can also call 407-560-2547) to help determine if we should still take the trip or if canceling and losing thousands of dollars would be better. It's too early to know if Disney's changes will make theme . Once your application has been reviewed, a letter will be sent informing you if you qualify and how you can use your DAS. Thank you. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Just to correct this information. DAS and Genie Plus are very similar. Ensure the Guest registering for the DAS is present for the DAS Advance registration, or the in-person consultation at Guest Relations inside any Walt Disney World Resort theme park. To add toggle back, click "accessibility" in the footer text at the bottom of the website. You can register for a DAS Pass here. If you cannot remember your return window, refer to the My Disney Experience App. You may use these HTML tags and attributes: Save my name, email, and website in this browser for the next time I comment. Disney works with guests individually in order to accommodate their specific requests, and provides assistance for a variety of needs and disabilities. On the bottom right of your app welcome screen, you will see the DAS button. This site is not, in any way, affiliated with Disney, Universal, Atlantis, Beaches, Sandals, or any of their subsidiaries or parent companies. Having your travel group on the Family & Friends in the My Disney Experience app or physically checking in with you at Guest Services is extremely important. To ensure everyone in your party gets to ride as many attractions as possible, purchasing Genie+ or Individual Lightning Lane passes is your best option. I'm afraid if he was with our son, our son has a tendency to run, and my husband is likely to have a panic attack if too many people are around him while he is stuck waiting for us. Just because a guest uses a wheelchair does not mean they qualify for a DAS. Strollers used as wheelchairs may be taken to the boarding point. What attractions are available for Guests using the Disability Access Service (DAS) Advance planning option? Which Disney World Park has the Most Rides? There may be a significant wait for a Cast Member to live chat with you, so we suggest getting online right at 7 am, 30 days before your trip for the best chance of registering quickly. Due to the nature of the attraction, service animals are not permitted on this attraction. Power wheelchair? Disney's Animal Kingdom, Reflective Captioning Devices that project captions onto an acrylic panel are available at Walt Disney: One Man's Dream. You must have this ready before your video call. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty . Disney's Hollywood Studios, Know I can rent one which is great. We'd recommend either calling ahead at (407) 560-2547 or checking with Guest Relations as soon as you arrive to see what your best options are. DAS Passholders can use Genie + in the sense that they are using the Genie + app to reserve their ride selections. How will my portable oxygen concentrator effect my ability of going on rides? Its important to note that the DAS Pass doesnt allow guests to cut the line or wait in a shorter line than those in the standby queue. Guests must transfer from their motorized scooter/ECV to an available wheelchair, then to the ride vehicle. The DAS card lasts for 14 days and works anywhere at Disney World, regardless of which park you got your card in. for 20 years. so if you book it at 6pm you cannot book till after that ride. How Much Does it Cost to Go to Disney World? Easy check mark indicators for best park to visit each day. Contact a cast member at the attraction. Remember, this pass is focused on one person, it cannot be used without them. If physically waiting in line will present any problems, it may be worth hopping by City Hall to see what they can help with to meet your needs. They can only set up their policies the way federal guidelines permit them to. You will be able to board the attraction via the FastPass+ line. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Some examples of phrases you may want to use to help explain your condition to the Cast Member include: Having Genie+ and a DAS Pass will significantly cut down your wait times. Contact a cast member at the attraction. You can find more information on this page with the essential items listed in point form just below the blue button. DAS Passes enable you to request a return time to experience an attraction without waiting in the standby line. Receive two DAS advance selections at the end of your chat. Hello and welcome to planDisney, Suzie! All rights reserved. Once approved, you can collect your designated return time window from any Guest Services location; then simply head over to your desired attraction whenever its convenient for you within that window and enjoy! You can pick up a schedule at Guest Relations. 7:00 AM to 11:00 PM Eastern Time. Just because you are in a wheelchair or have crutches does not automatically qualify for the DAS pass Disney. (now the Genie & Genie+ depending on the ride), You pick a ride, scan your wristband, and join the Fastpass / Genie line at the reserved time instead of the Standby Line - more on this later. When answering the questions, youll need to explain why the person you are requesting DAS for cannot wait in the traditional standby line. DAS Passes are valid for 60 days after you register, so you wont need to reapply each day of your vacation (granted that your trip is less than two months long). they are very understanding and generous when getting a DAS pass. There is a broad range of disabilities that may be eligible for DAS. DAS could be assigned to both tadpoles. Disney allots the DAS on a case-by-case basis, so we'd hop into Guest Relations as soon as you arrive to see what options they may have to best meet your needs. Disney offers a Disability Access Services pass, DAS for short. Parade routes and some shows often have designated viewing areas for those with disabilities; they are filled on a first-come, first-served basis and cannot be reserved/guaranteed. Help & Rules. When it comes to planning a trip to Disney World, we try to provide you with as manyresources as possible so you can spend more time having fun at the parks. You dont need to show paperwork or proof of your illness or condition. Instacart is a service that allows its customers to order groceries from a select number of local retailers. Just wondering would both my autistic children be entitled to their own DAS pass or would they only give it to one of them was just thinking 1 may not want to go on a certain ride so would stay with me while the other one goes on with my husband. If you do plan to go the remote route, then make sure to have the My Disney Experience app downloaded and set up with all the people in your party added to your Family & Friends list plus their valid theme park tickets attached - you will need everyone in your party to download and set up the My Disney Experience app before it allows you to add them. Conditions that worsen with sun exposure, heat, or other outdoor elements. While that information is helpful, I brought my wheelchair because rented mobility devices are not allowed to leave the park from which they were rented. You can ride the ride more than once using a pre-selected and in-park selection if there is availability. Fortunately, there is a solution. Be patient, courteous, and respectful at all times, and be sure to treat the staff with courtesy and respect as well. The benefit is that if you elect to pre-register, you can select DAS 1 hour return windows for 2 qualifying attractions per day. There are two options to make a DAS Pass reservation (which are discussed below). Ability to speak with someone in person about how to utilize the service. Disney distributes DAS on a case-by-case basis, so we recommend hopping to Guest Relations as soon as you enter the park to see what options best meet your needs. Parents or guardians can answer these questions when requesting a DAS Pass for a minor child. If you pre-booked your DAS passes, you would have to use up both of your pre-reserved DAS passes before you can book any new ones. As a result, we were both turned away. There doesnt appear to be any way to pre register, You can find the pre-registration info here on Disney's website. Once the application is reviewed, the guest will be sent a letter informing them if they qualify for DAS and how to use it. Best Ways to Get from Orlando Airport to Disney World, Best Places at Disney to Watch a Rocket Launch. Disabilities that don't qualify for DAS: Mobility restrictions. The Cast Member helping us was nice enough to walk over to it, and then they were able to confirm that I was physically able to ride the ride (you do not need a perfect 90-degree angle, and my shin took most of my weight) so they gave us a DAS for it. Thanks for reading! Contact a cast member at the attraction. There is no specific list of disabilities or conditions that qualify for Disneys Disability Access Service. When can I begin online registration and planning with the DAS Advance option? 5. Reflective Captioning Devices that project captions onto an acrylic panel are available at Monsters Inc., Laugh Floor. Learn how your comment data is processed. Guests under 18 years of age must have parent or guardian permission to call. Remove the accessibilty icon while viewing the site. Just because I was in a wheelchair did not mean I needed a DAS pass. Heres the link to do that. There is no definitive answer, as each case is evaluated on an individual basis. Contact a cast member at the attraction. I had to explain my reasoning to the Cast Member, who then decided if I qualified. Due to the nature of this attraction, guests with service animals should check with a cast member for boarding information. A wide range of conditions may be eligible, as DAS Passes are issued to assist guests who cannot tolerate waiting in the conventional standby queue at select attractions across Walt Disney World. This site uses Akismet to reduce spam. The answer to this is straightforward, to get a DAS pass, you have to prove that you are unable or have extreme difficulty waiting in line. Coming from the UK Ive learnt I cant get my sons DAS on line and have to do it on my first day at the park. Visitors with a physical or mental condition that affects their ability to wait in a standard attraction line for an extended period of time may qualify for a DAS pass. If you are considering applying for a DAS Pass, youll want to consider factors such as heat, sun exposure, and how you feel in confined spaces. Already have one? Disney issues the DAS pass on a case-by-case basis, so we'd recommend stopping by City Hall/Guest Relations upon arrival. My husband has CML. Compare predicted crowd levels by day up to 1 year in advance! Receive exclusive offers via email such as discounts and shipping upgrades. Theyll link the DAS widget into your sons partys tickets and once you exit out and reopen the app you should have it. A Disability Access Service card is a smart choice for a medically delicate child. The Disney Disability Access Service (DAS) pass is intended for guests who have a disability that prevents them from waiting in line autism or otherwise. I can walk but being idle [ sitting or standing for lengthy times is painful) is a DAS pass available to me. I have lupus and have trouble standing or walking for long periods of time. We'd highly recommend calling Disability Services ahead of your trip at (407) 560-2547, or visiting Guest Relations upon entering the park. It's possible! If youre traveling with a group larger than six people, check with Guest Relations about accommodating your group. Thankfully, the cast members working at Guest Services in all Disney locations have flexibility and can help you determine the best model for your family. Service animals are not permitted on this attraction for safety reasons. What disabilities qualify for DAS at Disney World? Your email address will not be published. 2023 MARVEL. Since it uses the same standby wait time estimate, look at the wait time and then add it to the current time to get an estimate as to what your DAS return time for that attraction will be. Disney can't say who can and can't qualify as a disability. After visiting Disney World and using the DAS pass, Fastpass, Genie, and Genie+ over the last few years, I have to say that the DAS pass system was great to use in conjunction with the other skip-the-line passes that are available at the time of our visit. DAS does not require any kind of diagnosis or medical note. There is quite literally nothing to see that indicates there may be anything more challenging occurring. Their services will save you time and money and it wont cost you a dime! We have our full list of disability access for Disney World attractions laid out in this post. In order to save your favorite items, you'll need to create an account. I begin online registration and planning with the essential items listed in form... This page with the DAS pass available to me return time is equivalent the. Here on Disney 's Hollywood Studios, know I can walk but being idle [ sitting or for! 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