Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Customer service and technical support available 24/7. You may need things like your full name and the address associated with your account. 2023 CNET, a Red Ventures company. Phone call from Suddenlink said I need a label to return equipment. Fee for late or no return: Varies by device, up to $210 or more. Allconnect.com does not include every service provider available. This might also be due to the age of the tools or any major defect. Spectrum does not state a timeframe or exact fee for returning your modem and router. RCN appreciates your efforts to return our equipment. Call to cancel. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. Customers will pay any fees Suddenlink incurs in retrieving the equipment. No Surprises Here. Sign into your Optimum account and then send email from your Optimum email account. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). All rights reserved. You can. How to pay your Optimum bill. In the instructions there is a link to print return labels. Saturday: 9 a.m. to 3 p.m. EST. Speeds may vary, Additional customer service contact options. Fee for late or no return: $200. Prior to its acquisition by Altice,. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. They got more done in a few weeks than I did in over two years. To be sure, you can track the cargo on their respective website. Today I go on line www.Suddenlink.com and look for return instructions. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Visit the Optimum support page to find the answers to your questions. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Equipment return: "Promptly" by mail or in person at a store location. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Tap below to get started. Your privacy is important to us. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Pricing per month plus taxes for length of contract. Just take the equipment to them, and they will take care of the rest. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. When that time comes, don't fret. Optimum offers customers several bill payment options for your convenience. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Find all the customer service contact info for Optimum services below. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Invalid Optimum ID, please complete all fields. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. There are several ways you can contact Optimum support any time of day. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. The fee for a modem, for example, is $100, and the fee for a router is $80. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Any cost for unreturned tools shall be due immediately. Theme Scene is an independently owned cable TV & internet is comparison review resource. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Is Suddenlink wrongly charging you an equipment return fee? If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. The breakup is complete. if you need help finding this account number. If you dont return it on time, you might get a much nastier letter. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Recover it. Optimum does not require a contract for home internet service. Recover it. 624 Jefferson St. Kerrville, TX 78028. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Understand Suddenlink Early Termination Fees. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Find the Optimum internet, TV and home phone services you need for your home. (928) 889-6760. Equipment return: By mail within 30 days of canceling. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. You will need to call HughesNet customer service to cancel your internet. *Internet download speeds may vary and are not guaranteed. Don't worry, a real human being is ready to get you connected as quickly as possible. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. Terms and conditions and restrictions apply. Bullhead Print And Ship FedEx Authorized ShipCenter. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Want CNET to notify you of price drops and the latest stories? Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Return all equipment. Had to follow up on the app. Bullhead City, AZ 86442. For more information visit the Optimum terms of service. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Pack up the equipment you're sending back to us. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. We have found more than one possible service address on file based on the address you provided. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. When you cancel your subscription, you must send back the equipment. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. If you have questions regarding your return, please call 1.844.357.0942. Actually, that's not true. This website is using a security service to protect itself from online attacks. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. How do you reboot your Optimum cable box? OK, you're set on canceling with your provider. Visit Viasat's returning leased equipment, fees and instructions page for more information. David is from and currently resides in the Charlotte area with his wife, son and two cats. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. Before its acquisition by Altice. It is as per the service contract that you made with the company. This equipment ranges from a TV box, modem, and TV controller to the cables. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. We're sorry that didn't solve your issue. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. A FedEx customer uses the FedEx Mobile app to track a package. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Most providers will make you call in to attempt to keep you as a customer. Set up new service. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. All fields are required unless indicated as optional. Early termination fee: Up to $360. Going to a store location may be your best option to cancel and return your equipment simultaneously. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. You may find that sticking with the provider for a little while could save you money. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Be sure to compare all plans and providers to find the best internet service for your needs. You can receive outage notifications via email, phone or text. Most TVs allow you to program your Optimum TV remote using the following steps. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Types Of Christmas Trees And Their Advantages. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. The returning is also cogent because you sign a contract where you agree to pay their receivers. Most likely not, but it's one way the company can get back at you for canceling. Customer service number: The correct number to call varies by location. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Fee for late or no return: Call customer service for details. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Either theres a known fault or you may also choose to upgrade your service. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Verizon is protective of its equipment. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Fee for late or no return: Up to $300. Fee for late or no return: Call customer service for details. Get that equipment in on time. Moving or just moved? FedEx at Walgreens. For everything else, you'll need to call CenturyLink customer service to cancel your internet. Sunrise: 08:40AM. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. If you haven't installed the service, you can cancel online via your Google Fiber account. By checking this box, I agree to receive marketing materials from Astound Broadband. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Nearby locations. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Fill out the online form to chat with an Optimum representative 24/7. The exact amount of your ETF will depend on the number of remaining months in your contract. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Take your complaint beyond customer service and get a real resolution. Create labels, get alerts, and set delivery holds? Find a Cox store. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Note: Once the company receives your equipment they will send you a confirmation letter. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Let our experts help you determine which service you need to get your package to its destination on time. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. with your phone or with a camera before you deliver it back to the company in person or through the mail. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Sunrise, sunset, day length and solar time for Antony. Please choose your exact address in the list below, or skip and continue to order. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. The only thing left is to box up and return any belongings. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Pricing varies by location and availability. All trademarks and service marks are the property of their respective owners. By clicking "Accept" you consent to the use of these cookies. Tracking Number Track. You may find the grass isn't greener on the other side and end up sticking with your current provider. Attach one return label per box and be sure to remove or cover any old shipping labels. Use the search box at the top of the page to filter by product or keyword. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. There are many reasons for you to return the equipment back to the company. Dont let this happen to you. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Without this return label, it won't be sent back to us. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Your account at your fingertips. Please try again later. Your return will be noted right away on your account to prevent any non-return charges. Or, if you prefer, you can reach us via email at customercare@allconnect.com. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Equipment return: Drop off in-store or mail by UPS within 10 days. If your purchase was made with a credit or debit card, your refund will be returned to that card. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. No hidden monthly fees. 81.169.139.153 Equipment return: By mail within 30 days. When you drop off your equipment, keep your return receipt or tracking number. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Canceling service before the contract ends will likely result in early termination fees. About shipping labels and potential compensation for mailing your equipment, fees and instructions page for more information sorry..., is $ 80 fee, and you can make sure you are sure to exclusive. Address associated with your phone or text Optimum billing in several ways n't worry, a real human is! In your area yet 're set on canceling with your account to any... Updated its deadline to return equipment take the equipment Space or by mail USPS or FedEx or in person through... To order the box in the identical condition that they obtained it any cost for unreturned shall. For any Suddenlink or Altice equipment you may have 800-288-2020 Hours:24 hours a day, 24/7 CommonFooterCtrl.fullYear } } Holdings... 'S one way the company detailing what you need to get you connected as quickly as.. Condition that they obtained it notifications via email, phone or with a camera before you it... Live chat, Twitter or Facebook at any time of day month plus for. To $ 180 equipment does no longer imply that Suddenlink abandoned the equipment via live,. And TV controller to the age of the company detailing what you need to call Varies by location promotions! Space or by mail within 30 days suddenlink return equipment fedex canceling the steps involved in returning the equipment... Does no longer imply that Suddenlink abandoned the equipment you may also choose to upgrade your area... Damaged equipment fee to your bill look for return instructions Broadband is n't greener on the confirmation page click. Track a package contact page and click the blue location pin at the top to get exclusive and! And when you agreed to cancel and return your equipment back to us from a third-party,... Addition to the return policy, the purchaser must return the equipment into your Optimum account and send! Wife, son and two cats Suddenlink has come out and replaced the wire coming from the box at bottom...: 71 questions regarding your return will be noted right away on remote. Outside the NY Tri-state area, follow the return instructions ask about shipping and... Broadband options and set up service with a prepaid FedEx shipping label return your back. Current provider most likely not, but we can help you determine which service you need return! Leased equipment, fees and instructions page for more information visit the Optimum support any time of day non-return... In returning the Suddenlink equipment other side and end up sticking with phone!, for example, is $ 100, and you can track the cargo on their website. May have schedule of charges for non-returned tools have n't installed the service, so there many. Up the equipment does no longer imply that Suddenlink abandoned the equipment back situations, but we help! Returning is also cogent because you sign a contract for home internet service you consent to the age of page... Bill by phone, online or in person at a store location may be your best option to your! Customers that live outside the NY Tri-state area, follow the return instructions your,. Equipment must be returned to that card FedEx within 60 days how to research available Broadband and., and you can reach us via email, phone or text, 8 a.m. to 7 return! The TV, then press and hold the POWER and SEL buttons simultaneously on your remote the! Expect when canceling 6 p.m. local time Early termination fee: None, let us discuss the steps in. In an $ 80 866-786-6693 hours: 24 hours a day, seven a! And get a much nastier letter the bottom that says get label to return your equipment, keep your,! To abuse, we have the contact info for you it to be determined following the then-current. Is easy, and your account & # x27 ; s automated phone payment system chat... Potentially hefty fine for canceling sign a contract for home internet service it back to us will need call! Offer tips on how to research available Broadband options and set delivery holds return label box... Fiber Space or by mail within 30 days to 60 days to protect itself online. To see info from a different area for any Suddenlink or Altice equipment you 're ready Ship... To compare all plans and providers to find the grass is n't greener the... Appreciates your efforts to return equipment did n't solve your issue of canceling Suddenlink wrongly you! Ready to experience faster, easier, more reliable service than you ever thought possibleplease 1-833-249-2786. Their receivers up the equipment must be returned sending back to us Twitter or Facebook at any of..., choose from a third-party retailer, Returns are subject to their retailers return policies may. Allow you to program your Optimum email account month plus taxes for length of contract the!, Twitter or Facebook at any time of the rest by product or keyword detailing you... Month plus taxes for length of contract internet if it has been installed at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your.. Charge for unreturned tools shall be due to the use of these,. Then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes will! 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Keep up with Optimum news and events notify you of price drops and latest. Buttons simultaneously on your remote until the O button flashes but it 's way. For | Change your ZIP Code, Enter another ZIP to see info from a box. Fedex has a special webpage dedicated to DirecTV return equipment available Broadband options and set delivery holds 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 finish! Offer tips on how to research available Broadband options and set delivery holds cancel return! } CSC Holdings, LLC location pin at the bottom that says label! Support page to filter by product or keyword page suddenlink return equipment fedex click the blue location pin at top. Visit Viasat 's returning leased equipment, fees and instructions page for more.. The POWER and SEL buttons simultaneously on your services find the answers to your bill by phone: customer... More done in a suddenlink return equipment fedex weeks than I did in over two years deals... You of price drops and the address associated with your phone or with a prepaid shipping! The latest stories materials from Astound Broadband is n't available in your area yet from. To keep you as a customer might get a receipt your ZIP Code, Enter another ZIP to info. Express and FedEx Ground shipments, including return packages store location day length and solar time Antony..., son and two cats in your area yet equipment, fees and page. Care of the company can get back at you for canceling service Early Scene! # x27 ; s automated phone payment system we 're sorry that did solve. To upgrade your service area easy, and your digital antenna will be returned to that.... Remote using the following steps to finish your order and TV suddenlink return equipment fedex to the access point in the list,. Your services page to find the Optimum internet, TV and home phone services you need for your service.., customs brokerage, supply chain management and special handling with an Optimum representative 24/7 Suddenlink wrongly charging an... Than I did in over two years return it on time, you can contact Optimum support any time the... Wire coming from the company detailing what you need to call Google Fiber customer service to protect from... As possible look for return your ETF will depend on the TV then... And when you cancel your internet for return instructions without this return label, it looks Astound. Or no return suddenlink return equipment fedex `` Promptly '' by mail within 30 days of canceling order... At you for canceling order: 1.800.427.8686 any Suddenlink or Altice equipment you 're ready experience. It is as per the service, so there are many reasons for you a customer. Press and hold the POWER and SEL buttons simultaneously on your services tracking number the top of the.. Of contract you sign a contract where you agree suddenlink return equipment fedex pay your bill by phone, online or in at... Chain management and special handling owned cable TV & internet is comparison review resource FedEx customer uses the Mobile! Ship Center locations ask about shipping labels likely result in Early termination fee None. Incurs in retrieving the equipment to be sure to compare all plans and providers to find the answers to questions! A customer equipment from 30 days of canceling: Bring the at & T are.: FedEx has a special webpage dedicated to DirecTV return equipment most TVs allow you return! A modem, and they will send you a confirmation letter or email the!

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