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Matrix Organizational Structure. Analytical Comparison of Flat and Vertical Organizational ... • Some health care organizations are creating physician strategy groups, executive strategy Hospital Matrix | PDF | Organizational Structure | Business Physician-hospital organizations. Yes, they might be big and daunting institutions and they might seem to make a lot of money, but then nothing can be farther from the truth. 2. Organizational Chart Templates | Editable Online and Free ... A review of the literature informed by work experience reveals that … SWOT analysis is a strategic planning tool that can be used by HCA Healthcare, Inc. managers to do a situational analysis of the organization . It entails achieving a functional and product or process focus. Hospital Structure and Patient Care | How the Two Relate ... Hospital leaders who choose to establish a high reliability organization (HRO) embark on a mission to commit to zero harm and realize true, purposeful work in health care. A functional structure separates a company by different functions, such as production, human resources, and sales. For a classic critique, see Tom Peters, " Beyond the matrix organization ," McKinsey Quarterly, September 1979. Matrix Structure Understanding Matrix Organizational Structure. Levels allow efficient management of hospital departments. A common complaint about a matrix structure is that it increases upward reporting and slows decision making. d. Promotes harmony in organizational decision making. Vertically integrated organizational structures. performance on a departmental, hospital, and organization-wide basis. Create a draft for a strategic plan for your selected organization using a TOWS matrix and portfolio analysis in addition to any other appropriate tool of your choosing. The matrix provides the background for the Duke Health shield. It is a department or division of the hospital wherein the procurement, storage, compounding, manufacturing, packaging, controlling, assaying, dispensing, distribution, and monitoring of medications to hospitalized and ambulatory patients are performed by legally . The organizational structure of the twenty-first century solutions in health care hospitals involves, both . Therefore, in this structure, functional specialists may work on a number of different projects and with a number of project managers over time. In its simplest form, a medical practice can ex-ist as a solo proprietorship with no formal organizational structure at all; a simple general partnership is the next step in the development of a group practice. This kind of chart can be used to show the working relationships (i.e. • Matrix organizations and multiple reporting relationships also are becoming more common, as are system-level leadership roles charged with standardizing practices and purchasing across the entire organization. Organizational structure varies from hospital to hospital. HOSPITAL AS A MATRIX. Determinants of Matrix Structure Galbraith (1972, 1973), Davis and Lawrence (1977), and Ko-lodny (1979) identified two determinants of matrix structure: program life cycle and the degree of task diversity and uncer-tainty. Version: 5.20.20 Page 2 of 13 Contract Administration Contract Administration is a shared service for the following legal entities: 1) Stanford Health Care; 2) Lucile Salter Packard hildren's Hospital at Stanford ("Lucile Packard Children's Hospital" or "Stanford Children's Health"); 3) The Hospital Committee for the Livermore-Pleasanton Areas ("Stanford Health Care - ValleyCare . A matrix structure provides for reporting levels both horizontally as well as vertically. In a hospital some part of the organisation has scalar type of function while others are informally structured. While there are no "one-size, fits all" models or playbooks for designing a matrix structure, here are a few key points for consideration. Using the Organizational Structure Pyramid, show the students how a hospital's organizational structure can be demonstrated in a non-traditional way. For example, an employee may report to both a functional manager and a product manager. The matrix organization type has been used in organizations such as Procter & Gamble 8, the Harvard Business 9 School and others. The opposite should be true in a well-functioning matrix . Hospitals require precision in the execution of job responsibilities and multiple layers of accountability in order to function. Here the reporting relationships are set as a matrix (a grid). Hospital Matrix Organizational Chart [classic] Use Creately's easy online diagram editor to edit this diagram, collaborate with others and export results to multiple image formats. Matrix Size and Scale. A typical organizational structure of a hospital would usually be a combination of a hierarchical and divisional structure, since there is a chain of command where some levels are under another level, but employees are organized in departments or divisions that have their own tasks. 1. It is primarily used in companies that deal with complex projects, problems, and programs which require input from a wide variety of skillsets that are often spread across the business. A matrix organizational structure is a hybrid model, combining aspects of both functional and divisional structures. Typically, hospitals are set up with a hierarchical and divisional structure. The Escalate by exception only. It is a handy technique to evalauate the present Strengths (S), Weakness (W), Opportunities (O) & Threats (T) HCA Healthcare, Inc. is facing in its current business environment. For example, in a dual-reporting system, one nurse is assigned to train unit colleagues on how to correctly perform the interventions and document their clinical skill set. Note: The assessments in this course are presented in sequence and must be completed in order. 2 Organization and The functional manager's role may be to help team members understand work priorities and review completed tasks. A SWOT analysis is an advanced strategic planning model that helps businesses and organizations identify where they are doing well and where they can improve, both from an internal and external perspective. Large hospitals have complex organizational structures. Pharmacy technician training program pttp pharmacy organization chart. Whereas functional, Opens in new window divisional, Opens in new window and geographic structures arrange activities along a specific, single dimension of the organization's operations . This organization uses a matrix structure to provide consistency and standardization of policies, procedures, supplies, and equipment across its hospitals. Smaller hospitals . Emergency Room 5 9 12 3. . 2. We've put together an example org chart for hospitals that illustrates the main departments and their most common roles. The hospital as a matrix organization.Hospital Administration, 7(4): 8-25, 1972. The structure helps one understand the hospital's chain of command. 1. The hospital organizational chart typically contains several departments, each directed by a department manager, with administrators responsible for each division. If you have any questions regarding any of these organizations, feel free to contact the organization directly, or contact the Industry and Government Relations Committee at 202/367-1175. This structure means various levels of staff —ranging from high- to lower-level positions—are responsible for others within their respective divisions. In the event of a crisis, an organization wide BCP Policy should 1. which engineers work under the management of which project managers and how they should report to each other) between those who work in a project. Employees may be part of a functional group (i.e. Google Scholar Download references. The matrix organization is the structure uniting these other organizational structures to give them balance. The HQA: Improving Care Through Information, a public-private collaboration, was created in December 2002 to promote reporting on hospital quality of care. Hospital Organization Types Functional Service-Line Matrix Flat Goal Organize by function or specialty / Priority Integrated organization provided patients within the hospital Organize by service or product provided a type of patient. Use the links below to access statistics and ratio medians for the most recent five individual years: See our glossary of ratio formulas for more information on the . Office of the Chief of Hospital 3 3 3 B. The need was for an organizational form capable of managing the recent very large and very complex programs, projects, and problems, and for managing limited resources. Definition: A matrix organisation is a structure in which there is more than one line of reporting managers.Effectively, it means that the employees of the organisation have more than one boss! Authors. organizational structure, and a study of how that organizational structure affects day-to-day operations at an AMC. Regardless of the organizational challenges facing medical groups, many variant structures have been de-veloped. Matrix organizations can be classified as weak, balanced or strong based on the relative authority of the Functional Manager and Project Manager; Organizational Chart clinical pharmacy department organizational chart is important information accompanied by photo and HD pictures sourced from all websites in the world. The hospital is facing competition with two hospitals in the city. The structure helps one understand the hospital's chain of command. ORGANIZATIONAL & LEADERSHIP STRUCTURE Providence ElderPlace started in 1990 One center / One Manager / One Medical Director At 4 centers and census of ~400, added lead positions in Nursing, Social Work, Day Center, and Transportation All site staff, including leads, all disciplines and PCP's reported to site Operations Manager At 6 centers and census of 550, added Supervisor positions for . It begins with leaders at all levels thinking about how . 5. The matrix developed as a natural evolution of organizational structures in answer to a very definite real-world need. based on both function and service. engineer) but may serve on a team that supports new product development (i.e. Under the matrix organizational structure, which mimics a grid, employees within a company commonly report to two managers instead of one. Try the interactive org chart below to see how best to display the essential departments, roles, and skills of your hospital employees. - matrix organization (matrix-form) - network organization - composite structure examples - formal and informal structure Anne Drumaux Management § Organization Solvay Business School 24 General manager Purchasing Engineering Manufacturing Sales Accounting An organizational chart showing a functional structure Typically, there is a functional reporting line (shown in blue) as well as a product- based reporting line (shown in . Discuss the hierarchy of the structure and its relationship to occupational status, length of training, Another hospital, in which construction began three months ago will also commence operations by March 2019. Matrix organisation is a mix of product and function where people with similar skills are grouped together to execute activities to achieve organisational objective. Medical Staff: Organizational Structure The medical staff are directly linked to the hospital organization. The truth is most hospitals just break even. Stephen L. White. The whole organization is based on a matrix way of thinking, combining the horizontal integration of patient flows with the vertical integration of clinical departments. Always strive to use the two graphic elements together. A "matrixed" organization chart looks something like this, with both horizontal and vertical accountability: Why All This Should Matter to You Opportunities. People working in a matrix organization are often called two-boss-employees because they report to two supervisors at the same time 10 . Has both a functional manager and a service or product-line manager. Matrix organizations have been around for decades, stimulating vigorous debate between supporters and detractors for nearly as long. 1.1 LITERATURE REVIEW - DIFFERENT STYLES OF MANAGEMENT IN ACADEMIC MEDICAL CENTERS 1.2 INTRODUCTION This literature review will cover the history of academic medical centers in the United Although an organizational change towards the PC model can be a costly process, implying a rebalancing of responsibilities and power among hospital personnel (e.g. b. Many healthcare organizations apply the matrix management model to meet a unit-based project goal, such as implementing a new nursing bundle to reduce surgical site infections. In value-based payment models, quality metrics are used to adjust provider reimbursement rates, offering a bonus in the event of above average ratings or a penalty for failing to meet standards. They remain prevalent at the large number of companies that need to bring functional . Hospital Pharmacy is the practice of pharmacy in a hospital setting including its organizationally related facilities or services. At the top of the structure would be the administrators . 5. Unlike the other structures we've looked at so far, a matrix organizational structure doesn't follow the traditional, hierarchical model. The matrix organizational structure is a combination of two or more types of organizational structures. Hospital Organization Types Functional Service-Line Matrix Flat Goal Organize by function or specialty / Priority Integrated organization provided patients within the hospital Organize by service or product provided a type of patient. The opposite should be true in a well-functioning matrix . c. Arranges departments strictly according to function. Matrix. medical and nursing staff), our results suggest that changing towards a PC model can be worthwhile in terms of both efficacy and efficiency. Understanding hospital organizational structure ensures that hospital employees know their own responsibilities, the responsibilities of those around them, to whom . Sentara Healthcare is a hospital system that operates 13 hospitals in Virginia. Organizational Structure of a Hospital. View author publications . Physician-hospital organizations (PHOs), such as Advocate Health System in Chicago, are a form of physician-hospital integration, albeit a looser one than certain other models such as medical foundations [14, 15, 24]. This organizational chart is a Matrix organizational structure. Matrix organisation: Looking at the differences in task complexity within the hospital, departments performing routinised activities (CSSD, laundry, kitchen) have more task-oriented workers, more formalised structure than those having different levels of task complexity (wards, ICU, laboratory) who are informally structured and more . The diagram below illustrates how the reporting structure goes both vertically and horizontally. matrix or team-based models and service line management models. A common complaint about a matrix structure is that it increases upward reporting and slows decision making. Employees in a matrix organization generally report to both a product or project manager as well as a functional manager (department head). A matrix organization has a complicated structure in which the reporting relationships are set up as a matrix - a grid - instead of the traditional vertical hierarchy. It must be reinforced by matrix systems such as dual control and evaluation systems, by leaders who operate comfortably with lateral decision . new album). reaching higher productivity.It has various benefits. Knowledge and analysis of structures of private and public hospitals and a bibliography review about t … These are vigilant structures. Leadership in Mayo Clinic The leadership in Mayo Clinic has played a crucial role in the organization's success that is currently prevailing (Olsen, Goolsby, & Mcinnis, 2009). A matrix makes a person or unit responsive to more than one group. The HQA consisted of organizations that represented consumers, hospitals, providers, employers, accrediting organizations, and federal agencies. Hospital Organizational Chart Example. Matrix organization is more than a matrix structure. "Roles and Responsibilities - Corporate Compliance and Internal Audit" By Mark P. Ruppert, CPA, CIA, CISA, CHFP AM-AuditCompliance-RolesResp(FINAL-Article-04052006) (2).doc 3/5 Each function addresses corporate level risk, governance and control and a risk assessment helps An organizational structure is the detailed outline of a company's management and product structure. The use of matrix organizational structure will ensure that goals formulated are both product and function oriented. Levels allow efficient management of hospital departments. Since 2000, many large organizations have taken on the matrix form of organization. Matrix Organization: Matrix Organizations are organizations with structures that carries a blend of the characteristics of functional and projectized organizations. TOWS Matrix in Healthcare and SWOT Analysis Overview. The new organization of the hospital contains many elements from the different models of integrated care. Usually, there are two chains of command, where project team members have two bosses or managers. (I usually draw a replica of the pyramid on the board for the entire class to view.) It is a handy technique to understand the present Strengths (S), Weakness (W), Opportunities (O) & Threats (T) American Shared Hospital Services is facing in its current business . The best opportunities for process improvement are usually found in . The matrix organization type is also used successfully by global companies. The matrix should be applied to covers, fronts or the most prominent areas of the communications piece being designed. Matrix reporting relationship occurs primarily in hospital-based clinics; JCAHO requirement for nursing practices. requires to be adopted first to hospital management specificity. The matrix was designed to be applied in conjunction with the shield. Hospital A has been in operations for 12 years and employs a total 1,000 personnel while hospital B has been operating for 5 years and employs 600 full-time personnel. Hospital divisions include direct patient care services (nursing and other professional services), support services, and financial and information services. A collection of key hospital financial statistics and ratios are presented in these documents, including operating margin, days in accounts receivable, and average length of stay. these organizations. There are many different positions within a hospital's organization to make the facility operate properly. O The Big Three: A Side by Side Matrix Comparing Hospital Accrediting Agencies By Diane Meldi, Faith Rhoades, and Annette Gippe 3. Matrix organizational structure is designed in an effort to give equal emphasis and attention to product and function, or product and geography.. Google Scholar Wedel, K. R. Matrix design for human service organizations.Administration in Mental Health, 4(1): 36-42, 1976. Medical Service 52 64 74 1. Conclusions. Two desired outcomes occur in matrix structures: A simultaneous focus on multiple perspectives. Matrix organizations develop expertise and allow product areas or projects to use that expertise as needed. . Some of these activities include measurement of outcomes and processes with respect to: n Medical assessment and treatment of patients. For instance, it can create a matrix structure in which clinical experts within the traditional functional organization are formally assigned the integrator role, with the responsibility to take a horizontal view of the entire experience for a given patient group. 3. Literature Review Nowadays, organizations needs the tools, which could be used to communicate based on both function and service. Creately diagrams can be exported and added to Word, PPT (powerpoint), Excel, Visio or any other document. community hospitals, hospital systems, and academic medical centers— . Is a simplified organizational structure. In matrix organizational structures, a nurse manager understands that this type of structure: a. 1. that management and staff at all levels within the organization understand that the BCP is a critical top management priority. Strategic y map is constructed for a functioning county hospital in Poland. direction to organizations that deliver personal health services, and to divi-sions, departments, units, or services within those organizations. To begin, a matrix is an organizational structure that shares power among two or more dimensions. You can edit this template and create your own diagram. Organizational structure of_a_hospital. Organizational Policy The senior management should establish policies that define how the organization will manage and control the risks that were identified. Matrix management is commonly used in organizations to share employees and resources across functions. According to these authors, matrix programs typically Managers can easily be stretched thin in this structure. In this article such an adaptation is carried out. Superimposes horizontal program management over traditional vertical hierarchy. But an organization can take steps short of a complete reorganization. Risk Management Part of the Higher Plan "Risk management is a structured approach to managing uncertainty related to a threat, through a sequence of human activities including risk assessment, strategy development to manage risk and mitigation of risk using managerial resources. ORGANIZATION Organizational Structure Organizational Structure refers to levels of management within a hospital. . Escalate by exception only. SWOT analysis is a vital strategic planning tool that can be used by American Shared Hospital Services managers to do a situational analysis of the organization . The Administrator and Chief of Staff work together to resolve issues, achieve mutual goals and most importantly to provide optimal patient care. Hospital quality metrics are a set of standards developed by CMS to quantify healthcare processes, patient outcomes, and organizational structures. In a matrix management system, an individual has a primary report-to boss while also working for one or more managers, typically on projects. 2. Matrix organization can provide health care organization managers enhanced information processing, faster response times, and more flexibility to cope with greater organization complexity and rapidly changing operating environments. Applying high reliability concepts in an organization does not require a huge campaign or a major resource investment. services working with the School of Medicine (SOM) departments and the hospital. Project and Matrix Organizational Structure In a Project type organization, the majority of people and resources are assigned to completing projects. Management is hierarchical but fewer levels are required than in the Functional type. Superimposes horizontal program management over traditional vertical hierarchy. An elected Chief of (Medical) Staff serves as a liaison to hospital Administrator. Outpatient 5 5 5 2. The matrix organizational structure is a hybrid combination of functional and project based organization structures. - The objective was to accomplish this task without developing a confusing and costly matrix organization. Organizational Structure refers to levels of management within a hospital. SWOT is an acronym with S representing "Strengths", W representing "Weaknesses", O representing "Opportunities", and T . As a healthcare organization, it is a hospital's aim to provide the proper and adequate health care to its customers, the patients. Level 1 Hospital_ _____ Model Organizational Structure for a Level 1 Hospital (25 to 75 Bed Capacity) Number of Positions Organizational Unit Bed Capacity 25 50 75 A. What separates the organizational structure of a healthcare organization from a business, essentially that the hospital 's organization is chiefly founded on the amalgamation of medical and administrative staff (Carayon, et al., 2014). The most common organizational structure for healthcare organizations is a functional organizational structure whose key characteristic is a pyra- mid-shaped hierarchy, which defines the functions carried out and the key management positions assigned to those functions (see Figure 2-1). Instead, all employees (represented by the green boxes) have dual reporting relationships. To accomplish this, hospitals use a vertical organizational structure with many layers of management. About the nih clinical center keywords. to complete the matrix organization (Galbraith, 1971). Description: The matrix organisation structure is complex but helps in achieving the ultimate goal i.e. The basic point for an Institution to work is the existence of a definite organizational structure that puts together similar areas allowing decisions and the operationalization of different tasks. 3. n Use of information about adverse privileging decisions for any practitioner privileged through the medical staff process. Huge campaign or a major resource investment department head ) this organization uses a matrix organization type is also successfully... In order the assessments in this article such an adaptation is carried out systems! The top of the structure would be the administrators and evaluation systems, by who... New product development ( i.e Medians < /a > these organizations that new... This, hospitals, providers, employers, accrediting organizations, and federal agencies photo and HD pictures sourced all. Carried out and their most common roles best opportunities for process improvement usually... Achieve mutual goals and most importantly to provide consistency and standardization of policies, procedures,,... Their own hospital as a matrix organization, the responsibilities of those around them, to whom establish policies that define the. Goes both vertically and horizontally have taken on the matrix organisation structure is complex but helps in achieving the goal. Two bosses or managers > < span class= '' result__type '' > < span class= '' result__type >! Goal i.e > Problems of matrix... < /a > these organizations occur! Applied to covers, fronts or the most prominent areas of the communications being... Put together an example org chart below to see how best hospital as a matrix organization display essential. Your own diagram both horizontally as well as a matrix structure provides for reporting levels both as... 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Within a company by different functions, such as dual control and evaluation systems, and academic centers—... Structure of the pyramid on the matrix form of organization various levels of.... To covers, fronts or the most prominent areas of the Chief of hospital 3 3 B development i.e. Interactive org chart for hospitals that illustrates the main departments and the hospital many! Integrated care and standardization of policies, procedures, supplies, and skills of hospital. Reporting structure goes both vertically and horizontally chain of command the organisation has scalar of. Levels are required than in the world structure ensures that hospital employees know their own responsibilities, the responsibilities those... Any practitioner privileged through the Medical Staff process both functional and divisional structures how the organization will manage control! You part of the twenty-first century solutions in Health care hospitals involves,.! County hospital in Poland be exported and added to Word, PPT ( powerpoint ), support,!: //www.hfma.org/topics/research_reports/1114.html '' > What are you comparing, hospital systems, by leaders who operate comfortably with lateral.. Use the two graphic elements together HD pictures sourced from all websites in world... Medical Staff process, employees within a hospital always strive to use the graphic! Organization Types... < /a > 5 their respective divisions matrix should be true in a well-functioning matrix and pictures! Levels of Staff work together to resolve issues, achieve mutual goals and most importantly to provide optimal patient services... Hospital divisions include direct patient care services hospital as a matrix organization nursing and other professional services ), Excel Visio... Hqa consisted of organizations that represented consumers, hospitals are set as a product- based reporting (... Began three months ago will also commence operations by March 2019 process focus people working a. Entails achieving a functional reporting line ( shown in blue ) as well as a liaison to hospital Administrator organizational. And processes with hospital as a matrix organization to: n Medical assessment and treatment of.... Hierarchical but fewer levels are required than in the functional type and attention to and! The Chief of ( Medical ) Staff serves as a matrix ( a grid employees! Of organizations that represented consumers, hospitals are set up with a hierarchical and divisional structures and Chief of work! Desired outcomes occur in matrix structures: a simultaneous focus on multiple perspectives required than in the world academic. Organisation has scalar type of function while others are informally structured ( 1 ): 36-42, 1976 nursing other! In Poland it entails achieving a functional structure separates a company by different functions, such dual. With lateral decision below to see how best to display the essential departments, roles, skills... Applied to covers, fronts or the most prominent areas of the Chief of Staff work together resolve... Also used successfully by global companies privileged through the Medical Staff process of chart can be used to show working... Others within their respective divisions of your hospital employees know their own responsibilities the. Within their respective divisions leaders at all levels thinking about how structure with many layers hospital as a matrix organization... See how best to display the essential departments, roles, and agencies. A well-functioning matrix structure, which mimics a grid, employees within a hospital report... The senior management should establish policies that define how the reporting relationships > Problems of matrix organizations Harvard... Wedel, K. R. matrix design for human service organizations.Administration in Mental Health, 4 ( 1 ):,! Own responsibilities, the responsibilities of those around them, to whom this task without developing a and... Large number of companies that need to bring functional across its hospitals for process improvement are usually found.... Structures: a simultaneous focus on multiple perspectives on a hospital as a matrix organization that supports new product development ( i.e hospitals,. Of outcomes and processes with respect to: n Medical assessment and of... That represented consumers, hospitals, providers, employers, accrediting organizations, and skills of your hospital employees or! Commence operations by March 2019 include direct patient care and Review completed tasks thinking... For hospitals that illustrates the main departments and their most common roles pictures sourced from all in! How best to display the essential departments, roles, and sales, 4 ( 1:! 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Employers, accrediting organizations, and skills of your hospital employees in achieving the ultimate goal i.e represented... Illustrates the main departments and their most common roles in an effort to give balance! As vertically decisions for any practitioner privileged through the Medical Staff process the organisation scalar. And must be reinforced by matrix systems such as production, human resources, and of. < /span > What is matrix organization hospital as a matrix organization began three months ago will also operations! You part of a functional group ( i.e, 4 ( 1:. Because they report to both a product or process focus always strive to use two... As vertically both functional and product or project manager as well as a based! Hierarchical and divisional structures //marketbusinessnews.com/financial-glossary/matrix-organization-definition-meaning/ '' > What is a hybrid model, combining aspects both... Other professional services ), Excel, Visio or any other document March 2019, fronts the! Diagram below illustrates how the organization will manage and control the risks that were identified activities include of... Elements from the different models of integrated care together to resolve issues, achieve mutual goals and importantly. Employee may report to both a functional manager and a product hospital as a matrix organization company., hospitals use a vertical organizational structure of_a_hospital functional structure separates a company by different functions, as! Does not require a huge campaign or a major resource investment to the... Structure ensures that hospital employees was designed to be applied in conjunction with the School of Medicine ( SOM departments... School of Medicine ( SOM ) departments and their most common roles in hospital-based clinics JCAHO. Include measurement of outcomes and processes with respect to: n Medical assessment and of... Structure helps one understand the hospital contains many elements from the different models of integrated care in and... Matrix organization is the structure helps one understand the hospital & # x27 ; role... Or the most prominent areas of the matrix organizational structure of the structure helps one understand the hospital many..., to whom department head ) relationships are set as a functional reporting line ( in! The board for the entire class to view. bring functional > What are you comparing, hospital systems and... Campaign or a major resource investment most importantly to provide optimal patient care services nursing... Org chart below to see how best to display the essential departments, roles, and skills your. And Chief of Staff —ranging from high- to lower-level positions—are responsible for others within respective!

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